[BUG] VS Code Extension: Remote/Web conversations from claude.ai/code not syncing to extension

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Conversations created on claude.ai/code (web) do not appear in the "Remote" or "Web" tab of the VS Code extension. The tab remains completely empty even though I have 3 active web sessions. There is no loading indicator, no error message, and no way to manually trigger a sync.

What Should Happen?

Web conversations from claude.ai/code should automatically sync and appear in the Remote/Web tab of the VS Code extension, allowing users to resume web sessions locally as described in the documentation.

Error Messages/Logs

No error messages are displayed. The Remote/Web tab simply shows empty with no feedback.

Steps to Reproduce

1. Create one or more conversations on claude.ai/code in a web browser
2. Open VS Code with Claude Code extension installed
3. Authenticate using "Claude.ai Subscription" (Claude Max plan)
4. Confirm authentication is successful (Account panel shows correct plan)
5. Click the conversations dropdown at the top of the Claude Code panel
6. Navigate to the "Remote" or "Web" tab
7. Observe that the tab is empty - no web conversations appear

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

N/A - never worked for me

Claude Code Version

Claude Code v2.1.25

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Environment

• Claude Code CLI version: v2.1.25
• VS Code Extension version: (check in Extensions panel)
• OS: Windows 10/11
• Plan: Claude Max
• Auth method: Claude AI (subscription)

Problem Description

Conversations created on claude.ai/code (web) do not appear in the "Remote" or "Web" tab of the VS Code extension. Only local conversations are visible.

Steps to Reproduce

1. Create conversations on claude.ai/code (web) — I have 3 active sessions
2. Open VS Code with Claude Code extension installed
3. Authenticate with Claude.ai Subscription (Claude Max plan)
4. Click the conversations dropdown at the top of the Claude Code panel
5. Navigate to "Remote" or "Web" tab
6. Result: Tab is empty — no web conversations appear

Troubleshooting Already Attempted

• ✅ Logged out and re-authenticated (both CLI and extension)
• ✅ Uninstalled and reinstalled the extension
• ✅ Closed and restarted VS Code completely
• ✅ Disabled VPN and retried
• ✅ Confirmed authentication is correct (Plan shows "Claude Max")
• ✅ Verified conversations exist on claude.ai/code in browser
• Troubleshooting already attempted:
• Logged out and re-authenticated (both CLI /logout and extension Sign Out)
• Uninstalled and reinstalled the VS Code extension
• Closed and restarted VS Code completely
• Disabled VPN and retried
• Verified conversations exist on claude.ai/code in browser (same account)

Feature suggestion: Please add a "Refresh" or "Sync" button to manually fetch remote conversations. Currently there's no way to force sync or see if sync is working.

None of these steps resolved the issue.

Expected Behavior

Conversations from claude.ai/code should appear in the Remote/Web tab of the VS Code extension, allowing users to resume web sessions locally.

Actual Behavior

The Remote/Web tab remains empty. There is no indication of sync activity, no loading state, and no error message. It's unclear whether the extension is attempting to fetch remote conversations at all.

Feature Request

Please consider adding a "Refresh" or "Sync Remote Conversations" button in the VS Code extension to manually trigger a fetch of conversations from claude.ai/code. Currently there's no way to:

• Force a sync
• See sync status/progress
• Know if sync failed or is working

This would greatly improve the user experience when troubleshooting sync issues.