[BUG] status.claude.ai Dashboard Does Not Reflect Outage

Describe the bug
On the night of 2025-06-09, status.claude.ai reported an outage affecting multiple services, including Claude.ai and Claude Code. Despite this, the status dashboard continued to show Claude Code as fully operational (green).

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Evidence of the issue

• Multiple GitHub tickets reporting overloaded_error for Claude Code during the same period:

View GitHub search for overloaded\_error in anthropics/claude-code

• Users were experiencing clear disruptions with Claude Code.

Impact

• The status dashboard did not reflect the ongoing outage for Claude Code.
• Email notifications regarding Claude Code's status were not triggered.
• As a result, automated alerting (relying on email notifications) failed to detect the issue.

Expected behavior

• The status dashboard should accurately reflect the service status of all affected components.
• Email notifications should be triggered when there are outages or degraded performance, enabling downstream monitoring and alerting.