[Bug] /usage endpoint returns subscription-only error despite active subscription

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I got this error too. I have a Pro subscription.
<img width="944" height="180" alt="Image" src="https://github.com/user-attachments/assets/7dc17e1a-eee8-445e-a90f-6bee41cfca1a" /> 2.0.76

getting this as well on v2.0.74 (running in a Debian Trixie Docker container on Linux, installed via npm):

> /usage 
 Settings:  Status   Config   Usage  (tab to cycle)

 /usage is only available for subscription plans.

 Esc to cancel

despite CC clearly being aware of my subscription status (below is switching from Usage to Status tab):

> /usage 
 Settings:  Status   Config   Usage  (tab to cycle)

 Version: 2.0.74
 Session ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
 cwd: /work 
 Login method: Claude Team Account
 Organization: <redacted>
 Email: <redacted>

 Model: sonnet (claude-sonnet-4-5-20250929)
 Memory: user (~/.claude/CLAUDE.md)
 Setting sources: User settings

this usually starts happening if session sat idle for a while (neither human interaction nor CC doing anything).
i suspect temporary network hiccups during the idle period might be related, although at the time /usage was invoked CC could clearly talk to the mothership, as it just executed on some prompts.

Both website and cli shows /usage is only available for subscription plans., seems some server or usage meter service error, v2.9.76, start this morning.
Max plan.
<img width="1342" height="532" alt="Image" src="https://github.com/user-attachments/assets/9df29605-44fc-47ac-80c4-cfe804a6170b" />

Same here

This isn't limited to the user interface. It also fails when directly querying the usage API. This is all I get for response:

// ./tools/query_usage.pl -v
{
   "extra_usage" : {
      "is_enabled" : false,
      "monthly_limit" : null,
      "used_credits" : null,
      "utilization" : null
   },
   "five_hour" : null,
   "iguana_necktie" : null,
   "seven_day" : null,
   "seven_day_oauth_apps" : null,
   "seven_day_opus" : null,
   "seven_day_sonnet" : null
}

Also seeing this in the CLI and web app.

I'm encountering the same issue.

I'm encountering the EXACT same issue.
Version: 2.0.76
Login method: Claude Max Account

MacOS + Iterm2

Guys, this has been open since November nineteenth. People depend on that command to properly schedule how they work with Claude Code. This is not a minor issue. It should be immediately addressed.

Same Here

@Andre-Mygentic That just means the rate limits aren't currently applied... Trust me I was at 99% usage since that @BartaG512 comment was posted, and I've been using Claude since. Very cool! :)
No extra usage removed

Same here

exact same issue... iterm2 macos , doesn't even show anything on browser claude.ai/settings/usage max 20x user...

exact same issue for me on macOS, I can't see usage

Seeing this issue as well.

Same here

https://status.claude.com/incidents/4hr61fgdzbtc

Also seeing this issue at my end:
Version 2.0.76
Login Method: Claude Pro Acct
on MacOS

Looks like it got fixed. I can see it both in the CLI and web UI now.

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