[BUG] Claude Code Web shows 250$ of credit available but no way to spend it if you have hit the weekly limit so is it included or separate - very confusing.

Status Open
Maintainer reply None cached
Activity 2 comments · opened Oct 5, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code Web shows 250$ of credit available but no way to spend it if you have hit the weekly limit so is it included or separate - messaging is very confusing and frustrating on a interface that probably is required to be trusted the most by the developer/user/customer.

What Should Happen?

I should be able to use those $250 that you showed me instead of being teased about them.

That's just frustrating and adds to the litany of marketing claims and dressing up of the truth on this page that have been insult to injury on what should really just be a very simple usage gauge that the user trusts like a speedometer.

Error Messages/Logs

https://claude.ai/code/session_01KrCUGLr3mVs2AxbpUDb3Ny?trigger=trig_01MoyiowmyDZnpwgAXEAXwSR
see image :

Weekly limit reached
[Speech] Drawing with usage turned on to see if it uses some of those credits or not.
[Speech] Tried to get me to pay some extra money which was cheeky.

Org spend limit reached
[Speech] Nope, doesn't work still.
[Speech] Alright, let's try to raise the limit but not pay the bill.
[Speech] Because apparently I get 250 dollars.

Org spend limit reached
[Speech] Okay, limit increased, however I haven't paid the bill, let's see if it works.

Org spend limit reached
[Speech] No, still doesn't work. I stand by my feedback. What the **** is going on with this?

Monthly spend limit reached
Raise your spend limit to keep working. Credits can’t be used until you do. Your weekly limit resets Oct 6 at 9:00 AM.

Steps to Reproduce

  1. Hit your weekly limit.

Your usage
Max (20x)
Limit hit. You can send new messages when your week resets Tuesday, 9:00 AM GMT+1.

Current session
Paused until your week resets
0% used
This week
Resets Tuesday 9:00 AM
100% used
Fable this week
Separate weekly limit for Fable · Resets Tuesday 9:00 AM
0% used
Limit resets
No resets right now

When you get one, it shows up here with its expiry date.

Cloud session credits
Applies automatically to cloud sessions. After it’s used or expires, your plan’s regular usage applies.
Included credit
Expires 7:59 AM GMT+0, November 5
$247 of $250 left
Usage credits
Available for any task. Promotional credits are used before purchased credits.
£0
Turn on usage credits to keep using Claude if you hit a plan limit. Learn more

Monthly spend limit
£0.00 this month · No spend limit · Auto-reload off

Credits are spent automatically past your plan limits.

This week’s usage by product
Claude Code
100%
Chats
0%
Cowork
0%
Other
0%

  1. See that there's $250 worth of credit apparently available.
  1. Try everything you can to allow usage credits to be used or enabled because it says that it's separate from your weekly limits.
  1. Receive frustration and go for a walk rather annoyed pondering your existence from week to week on the amount of usage credits you have available.

:(

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

CLAUDE CODE WEB ROUTINES

Platform

Anthropic API

Operating System

Other

Terminal/Shell

Other

Additional Information

<img width="2421" height="2457" alt="Image" src="https://github.com/user-attachments/assets/1e19d7f4-5d96-43a0-8b64-ef884c8135d7" />

<img width="1626" height="1515" alt="Image" src="https://github.com/user-attachments/assets/3047f6fc-e82c-49cb-b519-e871a17cc941" />

View original on GitHub ↗

This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗