[BUG] Pro plan: 5-hour limit and paid extra usage consumed with no activity, attributed to "Others"
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
What happens
My usage limit is being consumed while I have nothing open. On the usage page the consumption
is attributed to "Others", not to Chats, Claude Code or Cowork.
- Right after a 5-hour limit reset, the entire limit was consumed in under one minute
with no activity on my side.
- It has happened again after later resets (sometimes slower, but always with no activity).
- It also consumed $15 of extra usage credits that I paid for with my card.
What I already ruled out
- No open sessions on any device (claude.ai, Desktop app, Claude Code, web)
- No logged-in devices listed on the account
- "Log out of all devices" done several times
- Claude Code access tokens revoked, several times
- No routines, scheduled tasks, hooks or browser extensions using this account
Evidence (screenshots attached, with timestamps)
- Limit just reset: 8:10pm -0% used
- Limit fully consumed: 8:10 pm - under one minute later, no activity
- Usage page showing the consumption under "Others" and Extra usage credits
<img width="957" height="490" alt="Image" src="https://github.com/user-attachments/assets/7327cc50-3fc5-4150-b9d4-707b3ba57f5f" />
<img width="558" height="1280" alt="Image" src="https://github.com/user-attachments/assets/b4c646a2-e4e2-4984-bf2e-c1601f8ddc93" />
<img width="558" height="1280" alt="Image" src="https://github.com/user-attachments/assets/952c74a2-1223-4a7d-b580-30570ee0e581" />
Support
Open ticket with Fin (Anthropic support) since September 23, conversation ID: 215476074062430. No response from a human yet.
What Should Happen?
Expected
- Usage should only be consumed by my own activity.
- The consumed usage and the $15 of extra usage credits should be refunded.
Error Messages/Logs
Steps to Reproduce
1- No steps, is cuota
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.282
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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