GitHub Integration connector: tool calls fail even though UI shows fully connected.

Status Open
Maintainer reply None cached
Activity 0 comments · opened Sep 23, 2026

Screenshot

Environment: Claude Desktop app

What the UI shows:

  • GitHub account connected (green check)
  • Claude GitHub App installed (green check)

What's actually happening:

  • All GitHub tool calls fail with a generic error, no permission-specific message
  • Fails even on a public repo (anthropics/anthropic-sdk-python) with no auth required beyond the connector's own token - rules out a scoping/private-repo issue
  • Suspected cause: my GitHub personal access token expired a few days ago. I generated a new one on GitHub's side, but the Claude connector has no way to reflect that.

Steps already tried (no effect):

  • Disconnected and reconnected the GitHub Integration in Claude Settings multiple times
  • Checked for SSO org-grant requirement - not applicable to my account

Request: please check whether my account's stored GitHub token/refresh token is stale on the backend, since the UI reports "Connected" but the stored credential appears to not be valid.

What were you trying to do?

I am trying to connect to Github, this worked before my token expired.

What happened instead?

All GitHub tool calls fail with a generic error, no permission-specific message

Diagnostics

Filed from: GitHub settings for Claude Code on claude.ai
Report code: GH-4D6N98
Page: claude.ai/customize/connectors/integration-github
Client: desktop

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