Claude 2.2553.13 (16e20e): Unable to view or download files in remote SSH sessions

Status Open
Maintainer reply None cached
Activity 3 comments · opened Sep 22, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

The Claude desktop app in the past three weeks went through updates and changed version numbers from 1.5+ to 2.2+.
Users would expect that major and long-standing and always reproducible bugs would be addressed.
But unfortunately this is not the case.
When connected from the macOS Claude desktop app 2.2553.13 (16e20e), it is still not possible to view or download CSV, XLSX, PNG and PDFs etc. generated by code in the working directory, but the output (CSV, XLSX, PNG and PDFs) are in a path beyond the working directory.

While frontier model intelligence is getting better every 3 to 4 months, example Fable 5 and Fable 5.1, and Opus 5 and Opus 5.5 (today), and users are provided anecdotes of Claude performing fixes and migrations in whole codebases of hundreds of thousands of lines of code, it is surprising that this basic feature is still missing from the Claude desktop app.

What Should Happen?

Several types of output files are very frequently generated in scientific research on remote machines. Access to these files is a must have feature/functionality in Claude Desktop app.
It should be possible to view or download these files.

This feature works as expected, both viewing and downloading, in the macOS ChatGPT/Codex desktop app version 26.917.51856.

Error Messages/Logs

Couldn't read this file
It may be unreadable, or the session's connection may have dropped.

Steps to Reproduce

Let Claude send any file from the remote machine into the chat, clicking on the file tries to open it in the built-in viewer.
But that triggers the error.

Couldn't read this file
It may be unreadable, or the session's connection may have dropped.

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.2553.13 (16e20e)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

View original on GitHub ↗

3 Comments

owenallen-sudo · 23 days ago

This was falsely flagged as invalid by GitHub actions.

SuhasSrinivasan · 23 days ago

Same issue is reproducible in Claude 2.7032.0 (6c468a).

risto42 · 22 days ago

same issue on Linux, though it sure seems .pdf files worked the other day, but not sure.
In any event, png, csv do work for me, but pdf and xlsx do not.