[BUG] : Routine is not working properly in Claude Paid version

Status Open
Reported on v2.1.238
Maintainer reply None cached
Activity 0 comments · opened Aug 21, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

WHAT'S SET UP

  • Daily Current Affairs Digest — trig_018zMjVfua9P1rQgTdMxmKfD — scheduled 19:20 IST daily, Hindi, sends to Discord + this email
  • Nightly Quiz — trig_01DJaHSRfmymbyWH1cVaeEvs — scheduled 21:00 IST daily, Hindi, sends to Discord + this email
  • Digest Watchdog — trig_012xToBRasFGkWaZceJ3UvAB — checks 19:40 IST, alerts only if digest didn't send
  • Quiz Watchdog — trig_01Dz7rEKTJYRjrUSMH3s97Wy — checks 21:20 IST, alerts only if quiz didn't send

THE PROBLEM
None of the above are actually delivering right now. Every attempt today (5 out of 5 — 4 manual test runs plus one genuine scheduled cron fire at 13:50:41 UTC) hung on the platform side: the cloud session starts, logs "Claude Code process started," and then never processes the prompt — no tool calls, no output, indefinitely idle. This is not something fixable by changing the routine's configuration; it looks like a bug in Anthropic's cloud routine infrastructure itself.

Everything you've seen so far (the digest and quiz samples, in English and then Hindi) was generated and sent manually by me in a live chat session, not by the automated routines.

What Should Happen?

It should be able to routinely send the details when desired, as no one will sit and hit manual things each time

Error Messages/Logs

Steps to Reproduce

WHAT'S SET UP

  • Daily Current Affairs Digest — trig_018zMjVfua9P1rQgTdMxmKfD — scheduled 19:20 IST daily, Hindi, sends to Discord + this email
  • Nightly Quiz — trig_01DJaHSRfmymbyWH1cVaeEvs — scheduled 21:00 IST daily, Hindi, sends to Discord + this email
  • Digest Watchdog — trig_012xToBRasFGkWaZceJ3UvAB — checks 19:40 IST, alerts only if digest didn't send
  • Quiz Watchdog — trig_01Dz7rEKTJYRjrUSMH3s97Wy — checks 21:20 IST, alerts only if quiz didn't send

THE PROBLEM
None of the above are actually delivering right now. Every attempt today (5 out of 5 — 4 manual test runs plus one genuine scheduled cron fire at 13:50:41 UTC) hung on the platform side: the cloud session starts, logs "Claude Code process started," and then never processes the prompt — no tool calls, no output, indefinitely idle. This is not something fixable by changing the routine's configuration; it looks like a bug in Anthropic's cloud routine infrastructure itself.

Everything you've seen so far (the digest and quiz samples, in English and then Hindi) was generated and sent manually by me in a live chat session, not by the automated routines.

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.238

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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