[Windows] Opening tineye.com in the in-app browser crashes the entire desktop app (reproducible), corrupts MSIX registration, takes explorer.exe down with it
Status Closed — duplicate
Maintainer reply None cached
Activity 1 comment · opened Aug 7, 2026 · closed Aug 25, 2026
Environment
- Claude desktop app (Windows MSIX):
Claude_1.26832.0.0_x64__pzs8sxrjxfjjc - Windows 11 Pro build 26200
- GPU: AMD Radeon RX 7900 XTX, driver 32.0.31035.1003 (2026-07-23)
- 64 GB RAM, plenty of free disk
Repro
- In a Claude Code session inside the desktop app, have Claude open
https://tineye.comin the in-app Browser pane. - The entire desktop app process tree exits immediately — main window, all sessions, background service.
Reproduced deliberately a second time with the same result.
Impact observed (from Windows event logs)
- The app's main process stopped logging abruptly (
main.logcut mid-write, no shutdown lines) — no WER AppCrash record, no crash dump, so the process died hard. - On relaunch, Windows considered the MSIX package broken and auto-launched Microsoft Store Remediation (
ms-windows-store:Remediation?PFN=Claude_pzs8sxrjxfjjc). The repair then failed repeatedly with0x80073D02("apps need to be closed") because the app's owncowork-svcservice (Claudeservice) was still registered/running — the Service Control Manager log shows the Claude service being reinstalled 7 times in one minute while remediation looped. CoworkVMService/ Hyper-V VmSwitch churn accompanied each cycle (the Cowork VM NIC created/deleted).explorer.exealso died and restarted in the same window, along with other GPU-accelerated apps — the WER ReportQueue filled with video LiveKernelEvent dumps:Kernel_117(VIDEO_TDR_TIMEOUT),Kernel_193(VIDEO_DXGKRNL_LIVEDUMP),Kernel_1a8,Kernel_1b0,Kernel_1b8(miniport failure / black-screen livedumps). So the failure appears to go through a GPU driver reset (TDR) triggered by rendering that site, and the app does not survive the device loss.- Recovery required the Store repair flow plus manually restarting everything the crash took down.
Timeline (local, 2026-08-07)
- ~02:02 — app main process stops logging mid-operation
- 04:00:04 — Store launched via Remediation protocol for the Claude package
- 04:00:03–04:00:59 —
Claudeservice (cowork-svc.exe) reinstalled 7×, repair failing0x80073D02 - 04:01–04:03 — Cowork VM teardown/re-registration, package ACL repair, app relaunch
- 04:14 — explorer.exe restart
Suggested angles
- The in-app browser (Chromium) hitting a GPU driver reset on this site should lose the renderer, not the whole app + service.
- The MSIX repair loop (
0x80073D02because cowork-svc is still running) means a crashed app can wedge its own package repair — remediation never stops the service it installed.
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