[BUG] Weekly + Fable quota jumped 0% -> 50%/100% with account idle (Max 20x, after Jul 31 reset)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Weekly usage quota and Fable quota both jumped from 0% to 50% / 100% respectively while my account was completely idle, following the scheduled weekly reset on Fri Jul 31 at 8:00 PM ET.
Plan: Max 20x
Timeline (all times ET)
Fri Jul 31, ~12:45-2:00 PM — one working session, Opus only. Fable deliberately switched off to preserve the Fable allocation for Monday.
Fri Jul 31, 8:00 PM — scheduled weekly reset. Counters observed at zero.
Sat Aug 1, late morning / early afternoon — opened the app and checked the usage page. Still zero across all models, including Fable. No usage. Closed the app.
Sat–Sun — no usage at all. No scheduled tasks, background jobs, or automations on the account (verified).
Sun Aug 2, evening — opened the app only to check usage. Now showing All models 50% used, Fable 100% used.
Fable was never invoked at any point during this cycle.
Calibration from this same account
After discovering this, I ran a long troubleshooting conversation trying to diagnose it — roughly 40 messages in a large, image-heavy thread including document processing and full-resolution photo uploads. That moved the counter only 50% → 54%.
On this account's own measured rate, the 50% that appeared during an idle day represents roughly ten times that session's volume, with no user activity behind it.
The previous week I used Fable heavily every day, Sat through Fri, including very heavy weekend use, and reached only ~40% of the weekly allowance. My workload is small web/app builds, not large-codebase work.
Additional observations
- The usage page reset timestamp alternates between "Resets Fri 7:59 PM" and "Resets Fri 8:00 PM" on successive refreshes. Screenshots taken seconds apart show both states. This is new behaviour.
- The usage page displays: "Fable 5 is still included with your Max plan. If you see a prompt to set up usage credits for it, restart Claude Code."
- Restarting the app and logging out/in changed nothing.
- Support confirmed seven incidents affecting Claude models between Jul 27–31, and that error retries in that window could affect usage tracking. The reset in question occurred at 8:00 PM on Jul 31, the final day of that window.
Expected behaviour
After a weekly reset with no subsequent usage, quota should remain at 0%.
Actual behaviour
Quota rose to 50% (all models) and 100% (Fable) with the account idle, and Fable is fully blocked despite never being invoked this cycle.
Possibly related
- #81447 — Fable weekly usage limit did not reset
- #38335, #38029 — abnormal quota consumption / sessions exhausting faster than usage justifies
- #81703 — mass billing incident, usage charged despite plan allowance
What Should Happen?
After a weekly reset with no subsequent usage, quota should remain at 0%. Fable should not report 100% consumed when it was never invoked during the cycle.
Error Messages/Logs
Steps to Reproduce
- Note weekly quota at 0% immediately after the scheduled weekly reset (Fri Jul 31, 8:00 PM ET).
- Do not use Claude at all. Confirm no scheduled tasks, background jobs, or automations are active on the account.
- Check the usage page the following day (Sat Aug 1) — still 0% across all models.
- Do not use Claude for the remainder of that day or the next.
- Check the usage page again (Sun Aug 2 evening) — All models now 50% used, Fable 100% used, with no intervening activity.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
N/A - Claude Desktop app for macOS (subscription usage), not Claude Code CLI
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Plan: Max 20x.
The usage page reset timestamp alternates between "Resets Fri 7:59 PM" and "Resets Fri 8:00 PM" on successive refreshes; screenshots taken seconds apart show both states. This is new behaviour.
The usage page also displays: "Fable 5 is still included with your Max plan. If you see a prompt to set up usage credits for it, restart Claude Code."
Restarting the app and logging out/in changed nothing.
Anthropic support confirmed seven incidents affecting Claude models between Jul 27-31, and stated that error retries during that window could have affected usage tracking. The reset in question occurred at 8:00 PM on Jul 31, the final day of that window.
Possibly related: #81447 (Fable weekly usage limit did not reset), #38335 / #38029 (abnormal quota consumption), #81703 (usage charged despite plan allowance).
Showing cached comments. Read the full discussion on GitHub ↗
7 Comments
Adding a matching Max 20x data point involving both the all-model and Fable meters. On August 3, 2026, during a deliberately idle post-reset watch, current-session usage went 0% → 11% → 59% → 100% in about 18 minutes, weekly all-model usage rose 57% → 72%, and Fable rose 5% → 6%, without a message being sent.
The local Mac was sampled every 10 seconds: no non-baseline Claude/IDE process, Claude session-file modification, or matching Claude/IDE network connection occurred during the interval. Extra usage remained off and monetary credit balance/spending did not change.
Support conversation 215475337901788. Please correlate the request ledger for 19:01–19:19 UTC on August 3 and identify the product surface, OAuth grant/client, request IDs, source IP/user agent, model and token totals. Canonical timeline: #54750, https://github.com/anthropics/claude-code/issues/54750#issuecomment-5170696925.
Adding a matching Max 20x data point involving both the all-model and Fable meters. On August 3, 2026, during a deliberately idle post-reset watch, current-session usage went 0% → 11% → 59% → 100% in about 18 minutes, weekly all-model usage rose 57% → 72%, and Fable rose 5% → 6%, without a message being sent.
The local Mac was sampled every 10 seconds: no non-baseline Claude/IDE process, Claude session-file modification, or matching Claude/IDE network connection occurred during the interval. Extra usage remained off and monetary credit balance/spending did not change.
Support conversation 215475337901788. Organization ID for Anthropic account correlation: d2a6bf95-6095-40a6-b8b7-7e2b7f7b5251. Please correlate the request ledger for 19:01–19:19 UTC on August 3 and identify the product surface, OAuth grant/client, request IDs, source IP/user agent, model and token totals. Canonical timeline: #54750, https://github.com/anthropics/claude-code/issues/54750#issuecomment-5170696925.
Thanks @akshayramdass — this matches my case closely. Max 20x, weekly meter read zero on Sat 1 Aug afternoon, then 50% all-models / 100% Fable by Sun 2 Aug evening with the account idle and no scheduled tasks. Fable was never invoked during the cycle.
Adding my support conversation for correlation: 215475330722681. Between us that's two Max 20x accounts on separate continents reporting idle-period depletion within days of each other, both stuck in refund-policy responses rather than ledger inspection.
Linking to #54750 as the canonical thread, and noting #82074 — I also have Claude for Chrome authorised, so if that OAuth grant is invisible to session controls it's a candidate surface here too.
Same as here https://github.com/anthropics/claude-code/issues/82506
No support most people lost money and subscription iv been blocked for 6 days without being able to use my account.
why are you blocked? i know its a pain in the ass.... cant even get a hold of a single human!!! its irritating.
Additional independent corroboration — August 4, 2026
This Reddit report now documents multiple Max users describing the same idle-drain pattern, including usage increasing after resets while computers were off, authorization tokens had been deleted, and scheduled tasks had been paused or removed:
https://www.reddit.com/r/ClaudeAI/comments/1v8d1ck/possible_claude_max_usage_bug_session_limit/
A separate user has also linked that discussion from #82506 after reporting continued depletion despite closing all sessions, powering off or reformatting computers, and deleting authorization tokens: https://github.com/anthropics/claude-code/issues/82506#issuecomment-5180686754
These community reports do not establish a root cause, but they provide independent corroboration and make an ordinary local stuck process less persuasive. Anthropic still needs to inspect the account-level request ledger to identify the originating product surface, authorization family, request metadata, model, and token totals. My controlled reproductions and support correlation remain documented in #54750 under support Conversation ID 215475337901788.
Status update - 72 hours, no human response.
Support conversation 215475330722681 remains unanswered since opening. No human contact at any point, despite explicit confirmation one would follow. The problem is unresolved.
I have exhausted every client-side remedy: full restart, logout/login, local credential deletion, scheduled task removal. No change - consistent with enforcement state held server-side, out of user reach.
I am now purchasing additional usage credits on top of a Max 20x subscription (~$280/month) in order to work this week. Paying twice for the same service.
Noting the growing corroboration in this thread and #82506 - including reports of depletion while machines were powered off and after authorization tokens were deleted - the account-level ledger inspection requested repeatedly here has still not been performed on any affected account, as far as any participant has reported.