[BUG] Claude Design incorrectly routes to Team org instead of Max account when both share same email

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I am a Claude Max 20x subscriber and also the admin of a Claude Team organization using the same email address.

Claude Design is included with Max, but it consistently loads under the Team organization instead of my personal Max account. Even after explicitly switching to the Max account via the account switcher on claude.ai, Design still routes to the Team org.

Inside Claude Design, the account selector only shows the Team organization, and my Max account is not available. Because of this, I am blocked by the Team organization's usage limits and cannot use the Design access included in my Max subscription.

What Should Happen?

Claude Design should respect the currently selected account (Max) and load under that account context.

When switching to my Max account:

• Claude Design should open under the Max account
• The account selector inside Design should allow selecting the Max account
• I should be able to use Design features tied to my Max subscription, not the Team org limits

Error Messages/Logs

No explicit error messages are shown. The issue manifests as incorrect account routing and missing account options within Claude Design.

Steps to Reproduce

1. Have two accounts under the same email:

• A personal Claude Max 20x account
• A Claude Team organization (user is admin)

1. Log into claude.ai
2. Use the account switcher (lower-left) to select the Max account
3. Open Claude Design
4. Observe that:

• Design loads under the Team organization instead of Max
• The account dropdown inside Design only shows the Team org
• Max account is not selectable

Additional attempts:

1. Log out completely
2. Log back in and select Max account first
3. Open Claude Design again
4. Same behavior occurs (routes to Team org)

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

N/A

Claude Code Version

N/A

Platform

Other

Operating System

macOS

Terminal/Shell

Other

Additional Information

This issue is time-sensitive:

• The Team organization is about to be canceled
• Claude Design projects were unintentionally created under the Team org due to this routing behavior
• There is no documented migration path from Team → personal (Max)

What I need clarification on:

• Whether this is a bug or intended limitation for dual-account (same email) setups
• How to force Claude Design to run under the Max account
• Whether there is any supported way to migrate or re-associate existing Design projects to the Max account
• What happens to Design project access after the Team subscription ends

I am the organization admin and can provide:

• Organization ID
• Billing receipts
• Specific Screenshots