[BUG] Weekly usage stuck at 0% on claude.ai and CLI across two Pro accounts despite heavy usage (recurring, 3rd time this month)
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Summary
Weekly usage ("Current week (all models)") repeatedly shows 0% used despite substantial actual usage that should already be ~40-50% at that point in the week. Reproduced independently on two separate Pro accounts (same Google account, two different emails/orgs), and on both the CLI (/usage) and the claude.ai web app (Settings → Usage) at the same time. This is the 3rd occurrence this month — pattern is: a period of heavy usage, then some time later (often first noticed on opening the web app), weekly usage shows 0%.
Environment
- CLI version: 2.1.206 (account 1), 2.1.205 (account 2)
- Plan: Pro (both accounts)
- Login method: claude.ai OAuth
- OS: Linux
Evidence
Account 1 — /usage (CLI) and claude.ai Settings → Usage both showed at the same moment:
- Current session: 4% used
- Current week (all models): 0% used (resets Jul 12, 2am)
- claude.ai side panel: "Last updated: just now" — so this wasn't a stale/cached client value, the server itself reported 0%
Account 2 — /usage (CLI):
- Current session: 42% used, total session cost $352.25, 14h43m API duration
- Current week (all models): 5% used (resets Jul 13)
- Note: this 5% appeared only because a new agent had just started running in parallel at the moment of the screenshot — i.e., weekly usage began incrementing from a fresh new request, not from the substantial usage that should already have accumulated earlier in the week.
Why this looks like a server-side bug, not a display/cache issue
- Reproduced identically on claude.ai web (not just the CLI), which rules out a purely local/CLI cache explanation
- claude.ai explicitly showed "Last updated: just now" while still reporting 0%
- The counter does respond to fresh activity (account 2 ticked up to 5% the moment new usage occurred), so the increment mechanism itself works — but the pre-existing cumulative usage for the week appears to have been silently dropped/desynced
- Recurring: this is the 3rd time this month the reporter has seen this exact pattern
Impact / still verifying
Not yet confirmed whether this is purely a display bug or whether it also affects the actual enforced weekly limit (i.e., whether more real usage is being granted than the plan allows, or a block will incorrectly trigger later this week). Reporter is monitoring account 2 for the rest of this week's cycle and will follow up with results.
Related issues
- #73751 (weekly % shows 0% while
/usagereflects real usage) - #75222 (usage shows 0% but access blocked)
Screenshots
Will attach CLI /usage and /status output plus claude.ai Usage settings panel for both accounts in a follow-up comment (image upload isn't available via the API/CLI used to file this issue).