Título: Cowork tab missing — CoworkVMService/CoworkVMServiceStore not created despite Hyper-V enabled
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop (MSIX, v1.18286.0.0), Windows 10 Pro, AMD Ryzen 7 5800X.
Cowork tab never appears in sidebar (only Home/Code). Settings > Cowork shows config as if enabled (Cowork files path, Trusted folders, Global instructions all present).
Verified:
- Hyper-V feature: Enabled (Get-WindowsOptionalFeature)
- HypervisorPresent: True
- BIOS virtualization: Enabled
- sc query CoworkVMService / CoworkVMServiceStore: service does not exist
- Get-AppxPackage confirms MSIX install (not legacy .exe)
Log (cowork_vm_node.log) repeatedly shows:
[cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported), checking for stale bundle...
Tried: full reinstall (clean %APPDATA%\Claude, %LOCALAPPDATA%\Packages\Claude_*, AppX removal), reboot, re-enabling Hyper-V — issue persists. Appears to be a false-negative in platform capability detection ("yukonSilver") preventing VM service installation.
What Should Happen?
Cowork tab should appear in sidebar, and CoworkVMService should install/start normally when Hyper-V is enabled and detected.
Error Messages/Logs
[cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported), checking for stale bundle...
Steps to Reproduce
Instale Claude Desktop MSIX (claude.com/download)
Confirme Hyper-V habilitado (BIOS + Windows feature)
Abra Settings > Cowork
Note aba Cowork ausente na sidebar (só Home/Code)
Rode sc query CoworkVMServiceStore → serviço não existe
Claude Model
Sonnet (default)
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
N/A (Desktop app)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Cowork settings UI shows fully configured (folders, global instructions) despite service never having been created — suggests UI doesn't verify service state before rendering config options.
<img width="513" height="784" alt="Image" src="https://github.com/user-attachments/assets/9366e63e-c585-4070-8667-b00ae8c99b17" />
This issue has 1 comment on GitHub. Read the full discussion on GitHub ↗