[BUG] Cowork "Virtualization is not available" on Windows 11 with Hyper-V enabled
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
What's Wrong?
Cowork shows "Virtualization is not available — Claude's workspace requires Hyper-V, but the virtualization service isn't responding" on Windows 11 despite Hyper-V being enabled.
Steps to reproduce:
Open Claude Desktop on Windows 11
Click the Cowork tab
Error appears immediately
System info:
OS: Windows 11
Hyper-V: ✅ Enabled (via Windows Features)
Restarted multiple times: ✅
Expected behavior:
Cowork should detect Hyper-V and launch normally.
Additional context:
Same issue reported in #29532 and #30997.
What Should Happen?
Cowork should detect that Hyper-V is enabled and successfully launch its workspace VM without errors.
Error Messages/Logs
Virtualization is not available — Claude's workspace requires Hyper-V, but the virtualization service isn't responding. Restart your computer to resolve this.
Steps to Reproduce
- Open Claude Desktop on Windows 11
- Click the Cowork tab
- Error appears immediately: "Virtualization is not available"
Claude Model
Not sure / Multiple models
Is this a regression?
No, this never worked
Last Working Version
N/A
Claude Code Version
Unknown (can't access)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
Same issue reported in #29532 and #30997. Hyper-V was enabled via Windows Features and computer was restarted multiple times. Issue persists.
This issue has 6 comments on GitHub. Read the full discussion on GitHub ↗