[BUG] Cannot Open and Download .pptx Files
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I am using a project with claude desktop to generate a monthly deck and now every time I try to download the final .pptx output. It doesn't let me open or download the file. I could only download the .txt logs file.
<img width="428" height="121" alt="Image" src="https://github.com/user-attachments/assets/51a77843-ffb4-4f9f-a1dc-0e3c06e5bc1c" />
When I tried to download the file in claude web I had 0 issues.
I am using a:
- Windows 11 Enterprise
- LENOVO_MT_21MM_BU_Think_FM_ThinkPad T14 Gen 5
- Processor: Intel(R) Core(TM) Ultra 5 135U, 1600 Mhz, 12 Core(s), 14 Logical Processor(s)
- 32GB RAM
What Should Happen?
It should let me download all the files in Claude desktop.
Error Messages/Logs
Steps to Reproduce
I cannot share my code for legal reasons
- Create a PowerPoint and an excel
- Populate the PowerPoint slide with the excel information.
- Tell the "Agent" in Claude Project to output the generated PowerPoint.
- Try to open/download the file with Claude Desktop and then Claude Web.
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
I don't remember the version, but 1 week ago it worked.
Claude Code Version
Claude Code v2.1.198
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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