You took my money without providing a service.
Status Fixed / completed
Maintainer reply ✓ Yes — bcherny
Activity 6 comments · opened Feb 25, 2025 · closed Feb 25, 2025
💡 Likely answer: A maintainer (bcherny, collaborator)
responded on this thread — see the highlighted reply below.
My experience:
- Signs up for Claude API, pays $20 for usage credits
npm install -g @anthropic-ai/claude-codeclaude- "Light mode, thank you"
- Sign in
- "Anthropic has paused sign ups to provide the best possible service to customers."
- Bro, I created an account and paid money; how TF is that not "signed up"?
Give me my money back, and stick something in your docs about "paused sign ups" whenever you feel like not tricking people.
6 Comments
You can reuse your credits when this is public, you didn't lose the money but yes a better message about this might be better :)
Says it quite clearly in the documentation:
<img width="854" alt="Image" src="https://github.com/user-attachments/assets/34e64291-b5f0-41c4-a093-3a2ac0eb6faa" />
And when you visit the console page for code:
<img width="557" alt="Image" src="https://github.com/user-attachments/assets/f720e822-95f9-43c8-90d9-7cebb031245e" />
Sorry for the poor experience -- it sounds like we flipped on the waitlist mid-signup. We'd be more than happy to refund you, or if you can wait a few days, we will be taking folks off the waitlist soon (and it sounds like you're near the top). If you want a refund, please feel free to file
/bugand post the feedback ID here so I can grab your account ID.I have like my pro plan already with the claud.ai chat so isn't claude code be available to pro users using the same account why I need to add credits to use claude code !!! A bit confusing
@akdgamer
Claude code works with Claude API, and you need credits to access Claude API service even if you are a Pro user
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