Unable to install any connector in claude desktop
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
<img width="1204" height="802" alt="Image" src="https://github.com/user-attachments/assets/6b848582-ad2e-441f-a981-471998495108" />
When I try to install a connector for example pdf-viewer and click the install button it comes back with this screen:
<img width="1200" height="804" alt="Image" src="https://github.com/user-attachments/assets/079c1b68-896d-49c3-a5e2-18033c150cde" />
And when I go back it's not installed, I tried this with several connectors, all the same result.
I uninstalled claude desktop and installed it again, I started the desktop version with elevated permissions.
I tried all this:
Restart the app
Restart Windows
Uninstalled app
reinstalled app
Try install from Settings instead
Clear app data and restart
Check for Windows updates
Check Windows Firewall / Antivirus
What Should Happen?
Install connector
Error Messages/Logs
No not any message just nothing
Steps to Reproduce
Install any connector
Claude Model
Sonnet (default)
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
2.1.177 (Claude Code)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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