Unable to install any connector in claude desktop

Open 💬 6 comments Opened Jun 15, 2026 by ojoojoo

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

<img width="1204" height="802" alt="Image" src="https://github.com/user-attachments/assets/6b848582-ad2e-441f-a981-471998495108" />
When I try to install a connector for example pdf-viewer and click the install button it comes back with this screen:

<img width="1200" height="804" alt="Image" src="https://github.com/user-attachments/assets/079c1b68-896d-49c3-a5e2-18033c150cde" />
And when I go back it's not installed, I tried this with several connectors, all the same result.
I uninstalled claude desktop and installed it again, I started the desktop version with elevated permissions.

I tried all this:
Restart the app
Restart Windows
Uninstalled app
reinstalled app
Try install from Settings instead
Clear app data and restart
Check for Windows updates
Check Windows Firewall / Antivirus

What Should Happen?

Install connector

Error Messages/Logs

No not any message just nothing

Steps to Reproduce

Install any connector

Claude Model

Sonnet (default)

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.177 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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