[BUG] unable to re-install claude code
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I am re-installing claude code. I have been using it without issues until today. I got an error after running claude --resume. I was instructed in installing claude code and installing latest version. Since then I can't install claude code. Claude desktop is working without issues. when I try to install , the installation hangs.
What Should Happen?
I expect no issues in re-installing claude code.
Error Messages/Logs
HTTP/2 403
content-type: application/xml; charset=UTF-8
x-guploader-uploadid: AAVLpEg2PKGotMSRbudzd8jFxJhSmYU3atLBF0kFmQupGdaVh0d8PEJrwk3y7yTaxbihCro4
content-length: 111
date: Sat, 30 May 2026 02:00:23 GMT
expires: Sat, 30 May 2026 02:00:23 GMT
cache-control: private, max-age=0
server: UploadServer
via: 1.1 google
alt-svc: h3=":443"; ma=2592000
Steps to Reproduce
I run the following commands , but always got the same pb :
curl -fsSL https://claude.ai/install.sh | bash -> installation hangs
timeout 60 bash -c 'curl -fsSL https://claude.ai/install.sh | bash' -> installation hangs
curl -I https://downloads.claude.ai -> error 403
I stopped vpn : try again same commands got exactly same results
erase the cache, try again same results
can you help me ?
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
latest version until today
Claude Code Version
latest version
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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