[BUG] cowork with dispatch does work
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
<html><head></head><body><h1>[BUG] Cowork Dispatch shows "Desktop appears offline" — all Cowork feature flags unavailable (Pro plan)</h1>
<h2>Environment</h2>
Field | Value
-- | --
Claude Desktop version | 1.9659.2
OS | macOS
Plan | Pro
<h2>Summary</h2>
<p>Cowork Dispatch permanently shows "Desktop appears offline" despite Claude Desktop running normally. Regular Cowork conversations work fine — the issue is specific to Dispatch.</p>
<h2>Feature Flag Status</h2>
<p>Extracted from <code>--desktop-features</code> in process args:</p>
<pre><code class="language-json">"coworkKappa": {"status": "unavailable"},
"wakeScheduler": {"status": "unavailable"},
"coworkArtifacts": {"status": "unavailable"},
"markTaskComplete": {"status": "unavailable"}
</code></pre>
<p>All Cowork/Dispatch-related feature flags are showing as <code>unavailable</code>, which appears to be a server-side flag distribution issue rather than a local configuration problem.</p>
<h2>Steps Already Tried</h2>
<ul>
<li>[x] Verified Claude Desktop is running</li>
<li>[x] Deleted <code>variations_seed</code> and restarted the app</li>
<li>[x] Confirmed Pro subscription is active</li>
<li>[x] Restart/Logout/Login</li>
</ul>
<h2>Expected Behavior</h2>
<p>Dispatch should recognize the running Claude Desktop and allow task delegation.</p>
<h2>Actual Behavior</h2>
<p>Dispatch shows <strong>"Desktop appears offline. Will run when it reconnects"</strong> indefinitely.</p></body></html>
What Should Happen?
cowork dispatch works normally
Error Messages/Logs
Steps to Reproduce
1、download claude desktop
2、login
3、click to enable cowork dispatch
4、it doesn't work
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
1.9659.2
Claude Code Version
1.9659.2
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
This issue has 1 comment on GitHub. Read the full discussion on GitHub ↗