[BUG] Claude Desktop blurry on high-DPI ultrawide display due to MSIX packaging blocking DPI override
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
The Claude Desktop app appears blurry on my high-DPI ultrawide display. The standard fix (right-click .exe > Properties > Compatibility > Override DPI scaling) is not possible because the MSIX packaging installs to the protected WindowsApps folder, blocking access to compatibility settings.
System:
- Windows 11
- Display: Ultrawide 5120x1440, custom scaling 225%
- Claude Desktop version: Claude_1.9255.2.0_x64 (MSIX/WindowsApps)
What I tried:
- Set Windows display scaling to 100% — no improvement
- Reinstalled from claude.ai/download — still installs as MSIX
- Ran as administrator — still blurry
What Should Happen?
App should render crisply on high-DPI displays. Please provide a standalone .exe installer that allows DPI compatibility settings to be configured, similar to how Discord and VS Code handle this.
Error Messages/Logs
Steps to Reproduce
- Download Claude Desktop from claude.ai/download on Windows 11
- Install and launch the app
- On a high-DPI ultrawide display (5120x1440, 225% scaling), app appears blurry
- Attempt to fix by right-clicking the .exe for DPI compatibility settings — not possible as app installs to protected WindowsApps folder
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
Claude_1.9255.2.0_x64
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
is issue also affects other Windows users with high-DPI displays. Multiple similar reports exist on GitHub. Other Electron apps (Discord, VS Code) solve this by using Squirrel/NSIS installers instead of MSIX.
This issue has 4 comments on GitHub. Read the full discussion on GitHub ↗