[BUG] CCR routine runs stuck at "setting up a cloud container" — stop button doesn't clear status

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Describe the bug

Two scheduled routine runs got permanently stuck at "setting up a cloud container" and never progressed.
Hitting Stop on the individual session chat window did not update the status on the main routines page —
both still show as running. Honestly not sure if it's actually still running, or not.

Actual behaviour

Run hangs indefinitely at container setup. Stop button has no visible effect on the routines page status.

What Should Happen?

Run either completes or fails with an error within a reasonable timeout. Clicking Stop marks the run as
stopped.

Error Messages/Logs

Steps to Reproduce

1. Trigger a routine run (either via scheduled cron or manual "Run now")
2. Run stays at "setting up a cloud container" for 1+ hour with no progress
3. Open the stuck run and click Stop
4. Return to the routines page — run still shows as "running"

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

claude.ai/code routines (web)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Details

• Routine ID: trig_01RnYSWjhmNNjSiFrKSGqfQB
• Two affected runs: one scheduled (fired 2026-05-27T23:06:39Z), one manually triggered shortly after
• Environment: Default (env_01DeeQVhqFQyxUudugKzpXx2)
• Model: claude-sonnet-4-6
• MCP connectors attached: Google Calendar, Slack, Fellow
• Platform: claude.ai/code routines (web)