[BUG] Cowork: 403 Request not allowed on every request — Pro plan
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Subject: Cowork: 403 Request not allowed on every request — Pro plan
Hi,
I'm experiencing a persistent issue with Claude Cowork: every request fails with the following error:
"Failed to authenticate. API Error: 403 Request not allowed"
Details:
- Plan: Pro
- Issue started: May 26, 2026
- Platform: Claude Desktop, Cowork tab
- Regular Claude chat works fine on the same account
- Steps taken: full reboot, re-authentication, cache cleared — issue persists
This appears to be a known bug (referenced in GitHub issues #28486, #32816, #34268), but it has not resolved on its own after more than 24 hours.
Could you please investigate and fix this for my account?
Thank you
What Should Happen?
Claude Cowork should accept requests and process them normally.
Error Messages/Logs
Failed to authenticate. API Error: 403 Request not allowed
Steps to Reproduce
- Open Claude Desktop app (Pro subscription active)
- Navigate to Cowork tab
- Type any message and send
- Error appears: "Failed to authenticate. API Error: 403 Request not allowed"
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.152 (Claude Code)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Issue affects Claude Cowork in Desktop app, not Claude Code itself. Regular Claude chat works fine on the same account. Troubleshooting already tried: full sign-out/sign-in, app restart, system reboot, cache cleared. Related GitHub issues: #28486, #32816, #34268. Even the /feedback command in Claude Code returns 403.
This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗