Credit balance is too low - but I have credit
Resolved 💬 4 comments Opened Mar 27, 2025 by Kamikazilady Closed Nov 29, 2025
Bug Description
I have credit, claude says I do not, API dashboard says I have error 499
Environment Info
- Platform: macos
- Terminal: vscode
- Version: 0.2.54
- Feedback ID: f313fd47-c340-4629-a051-3906098ad41e
Errors
[{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"}}\n at U6.generate (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1054:10176)\n at N6.makeStatusError (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:7207)\n at N6.makeRequest (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:8149)\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n at async Hx2.Q31.maxRetries (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:3669)\n at async Q31 (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:2692)\n at async Hx2 (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:3600)\n at async file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3602:2734","timestamp":"2025-03-26T13:04:02.724Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"}}\n at U6.generate (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1054:10176)\n at N6.makeStatusError (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:7207)\n at N6.makeRequest (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:8149)\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-03-26T13:05:10.429Z"}]This issue has 4 comments on GitHub. Read the full discussion on GitHub ↗