Credit balance is too low - but I have credit

Resolved 💬 4 comments Opened Mar 27, 2025 by Kamikazilady Closed Nov 29, 2025

Bug Description
I have credit, claude says I do not, API dashboard says I have error 499

Environment Info

  • Platform: macos
  • Terminal: vscode
  • Version: 0.2.54
  • Feedback ID: f313fd47-c340-4629-a051-3906098ad41e

Errors

[{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"}}\n    at U6.generate (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1054:10176)\n    at N6.makeStatusError (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:7207)\n    at N6.makeRequest (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:8149)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n    at async Hx2.Q31.maxRetries (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:3669)\n    at async Q31 (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:2692)\n    at async Hx2 (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3246:3600)\n    at async file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:3602:2734","timestamp":"2025-03-26T13:04:02.724Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"}}\n    at U6.generate (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1054:10176)\n    at N6.makeStatusError (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:7207)\n    at N6.makeRequest (file:///Users/user/.nvm/versions/node/v23.10.0/lib/node_modules/@anthropic-ai/claude-code/cli.js:1058:8149)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-03-26T13:05:10.429Z"}]

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