Credit balance is too low

Resolved 💬 3 comments Opened Apr 24, 2026 by ThiagoCarvalho777 Closed Apr 28, 2026

Bug Description
Claude's response is looping unnecessarily and wasting all my credits. I need help to continue using it, as I'm afraid to add more and use it all up.

Environment Info

  • Platform: linux
  • Terminal: windsurf
  • Version: 2.1.119
  • Feedback ID: 8797ffd1-baa1-4d53-baa5-61004f39d6bf

Errors

[{"error":"Error: NON-FATAL: Lock acquisition failed for /home/thiagodecarvalhogalvao/.local/share/claude/versions/2.1.119 (expected in multi-process scenarios)\n    at uH8 (/$bunfs/root/src/entrypoints/cli.js:2738:2177)\n    at hz6 (/$bunfs/root/src/entrypoints/cli.js:2738:1257)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:49:37.358Z"},{"error":"Error: Claude Code web sessions require authentication with a Claude.ai account. API key authentication is not sufficient. Please run /login to authenticate, or check your authentication status with /status.\n    at XD (/$bunfs/root/src/entrypoints/cli.js:2617:1850)\n    at async Nw1 (/$bunfs/root/src/entrypoints/cli.js:3079:14460)\n    at async ww7 (/$bunfs/root/src/entrypoints/cli.js:3079:15096)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:49:37.740Z"},{"error":"Error: EISDIR: illegal operation on a directory, read '/home/thiagodecarvalhogalvao/_git/caas-api/src/modules/contents/dtos'\n    at kAH (/$bunfs/root/src/entrypoints/cli.js:1681:144)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:51:28.941Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"},\"request_id\":\"req_011CaNkcCBnctX8HY5gn8XVq\"}\n    at generate (/$bunfs/root/src/entrypoints/cli.js:11:54876)\n    at makeRequest (/$bunfs/root/src/entrypoints/cli.js:50:4943)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T14:27:26.697Z"}]

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