Credit balance is too low
Resolved 💬 3 comments Opened Apr 24, 2026 by ThiagoCarvalho777 Closed Apr 28, 2026
Bug Description
Claude's response is looping unnecessarily and wasting all my credits. I need help to continue using it, as I'm afraid to add more and use it all up.
Environment Info
- Platform: linux
- Terminal: windsurf
- Version: 2.1.119
- Feedback ID: 8797ffd1-baa1-4d53-baa5-61004f39d6bf
Errors
[{"error":"Error: NON-FATAL: Lock acquisition failed for /home/thiagodecarvalhogalvao/.local/share/claude/versions/2.1.119 (expected in multi-process scenarios)\n at uH8 (/$bunfs/root/src/entrypoints/cli.js:2738:2177)\n at hz6 (/$bunfs/root/src/entrypoints/cli.js:2738:1257)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:49:37.358Z"},{"error":"Error: Claude Code web sessions require authentication with a Claude.ai account. API key authentication is not sufficient. Please run /login to authenticate, or check your authentication status with /status.\n at XD (/$bunfs/root/src/entrypoints/cli.js:2617:1850)\n at async Nw1 (/$bunfs/root/src/entrypoints/cli.js:3079:14460)\n at async ww7 (/$bunfs/root/src/entrypoints/cli.js:3079:15096)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:49:37.740Z"},{"error":"Error: EISDIR: illegal operation on a directory, read '/home/thiagodecarvalhogalvao/_git/caas-api/src/modules/contents/dtos'\n at kAH (/$bunfs/root/src/entrypoints/cli.js:1681:144)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T12:51:28.941Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits.\"},\"request_id\":\"req_011CaNkcCBnctX8HY5gn8XVq\"}\n at generate (/$bunfs/root/src/entrypoints/cli.js:11:54876)\n at makeRequest (/$bunfs/root/src/entrypoints/cli.js:50:4943)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-04-24T14:27:26.697Z"}]This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗