API Timeout Charges Incorrectly Deducting Token Quota
Bug Description
Paying for Claude Opus Max plan but being unfairly charged for API timeouts. I’m currently on the Claude Opus Max plan ($100/month), but I keep hitting an issue that makes no sense.
I get frequent API Error: Timeout responses, which means I never actually get a usable answer from Claude. However, the system still deducts tokens/usage from my quota as if the requests were successful.
This is extremely frustrating — I am literally paying $100/month for a premium plan, yet instead of receiving the high-quality responses I subscribed for, I am losing my quota to failed calls that are completely out of my control.
This should not count against usage. If the response is a timeout or an internal error, I should not be charged at all. Otherwise, I am being penalized for errors on your side, not mine.
Please fix this or provide a proper crediting/refund mechanism for failed API calls. Right now, it feels like I’m paying for nothing when errors occur.
Environment Info
- Platform: darwin
- Terminal: vscode
- Version: 1.0.61
- Feedback ID: efc98f03-e395-471f-981a-f81b9a1eb1ee
Errors
API Error: Request timed out.
<img width="560" height="65" alt="Image" src="https://github.com/user-attachments/assets/14cc6527-c5f2-4f74-9637-f479df0b8e26" />
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