API Timeout Charges Incorrectly Deducting Token Quota

Status Closed — duplicate
Maintainer reply None cached
Activity 3 comments · opened Aug 21, 2025 · closed Aug 25, 2025

Bug Description
Paying for Claude Opus Max plan but being unfairly charged for API timeouts. I’m currently on the Claude Opus Max plan ($100/month), but I keep hitting an issue that makes no sense.

I get frequent API Error: Timeout responses, which means I never actually get a usable answer from Claude. However, the system still deducts tokens/usage from my quota as if the requests were successful.

This is extremely frustrating — I am literally paying $100/month for a premium plan, yet instead of receiving the high-quality responses I subscribed for, I am losing my quota to failed calls that are completely out of my control.

This should not count against usage. If the response is a timeout or an internal error, I should not be charged at all. Otherwise, I am being penalized for errors on your side, not mine.

Please fix this or provide a proper crediting/refund mechanism for failed API calls. Right now, it feels like I’m paying for nothing when errors occur.

Environment Info

  • Platform: darwin
  • Terminal: vscode
  • Version: 1.0.61
  • Feedback ID: efc98f03-e395-471f-981a-f81b9a1eb1ee

Errors
API Error: Request timed out.

<img width="560" height="65" alt="Image" src="https://github.com/user-attachments/assets/14cc6527-c5f2-4f74-9637-f479df0b8e26" />

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