[BUG] re-install needed after close down.
Resolved 💬 1 comment Opened May 25, 2026 by Kurtbe Closed May 28, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop does not restart after closing. Two errors:
- 'Cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.' Path: C:\Program Files\WindowsApps\Claude_1.8555.2.0_x64__pzs8sxrjxfjjc\app\Claude.exe
Relocating also does not work:
- 'Claude has not been moved. The operation failed. Please try again later. The error code is 0x80073cf6.'
Windows 11 Pro, Medion Erazer X7841 MD99881. Claude works after fresh install, fails after closing and restarting. Requires full reinstall every time. Pro subscriber."
What Should Happen?
to be albe to open Claude without a reinstall.
Error Messages/Logs
no Claude related logs found.
Steps to Reproduce
1; Install
2: open Claude (intiate, etc.)
3: close Claude
4: reopen = OK
5: close Claude
6: restart computer
7: open Claude = error 1.
Claude Model
None
Is this a regression?
I don't know
Last Working Version
none, this si first install
Claude Code Version
latest from site
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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