[BUG] Payment failed. Please try again later

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

@claude

Payment error—unable to pay. The first time, I didn't have sufficient funds; now I can't pay at all. Payment information isn't being sent to the bank; only the first transaction was an attempt to pay. The rest aren't checking the bank balance—there's no communication with it—and in the cloud, it says “Payment failed. Please try again later.” If the problem persists, contact support at https://support.anthropic.com/.

What Should Happen?

Payment error—unable to pay. The first time, I didn't have sufficient funds; now I can't pay at all. Payment information isn't being sent to the bank; only the first transaction was an attempt to pay. The rest aren't checking the bank balance—there's no communication with it—and in the cloud, it says “Payment failed. Please try again later.” If the problem persists, contact support at https://support.anthropic.com/.

Error Messages/Logs

“Payment failed. Please try again later.” If the problem persists, contact support at https://support.anthropic.com/.

Steps to Reproduce

Step 1: Payment
Step 2: Attempt to pay; there are no funds in the account. After adding funds, it is not possible to pay again; the error “Payment failed. Please try again later. If the problem persists, contact support at https://support.anthropic.com/” appears. There is no communication with the bank; I will check with the bank. Claude has not sent any information about the payment attempt.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_