[BUG] Claude Desktop - Crashing to Black Screen

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

When using Claude Desktop, I can click on an existing chat and within a few minutes I just get a black screen with only Minimise Screen, Maximise Screen and Close Screen icons at the top right of the screen. I then have to Open Task Manager and Force END TASK the Claude program. I then have to open the application again and it may work for a little while, but will also happen whilst it is running a chat response. I am only using CHAT, so not sure about the other aspects. I have noticed that there has been at least 5 updates in the past couple of weeks so I cannot state at which update this started!

What Should Happen?

Should not crash or if it does, displays a crash message

Error Messages/Logs

Steps to Reproduce

Unfortunately I cannot give a specific pattern or Steps to Reproduce as it is quite random.

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1.7196.0.0

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

I am not running on via API or via a Terminal/Shell