[BUG] - REOPEN: [BUG] Claude Code Desktop: "Could not load Connectors Directory"

Status Fixed / completed
Maintainer reply None cached
Activity 8 comments · opened May 11, 2026 · closed May 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Reopening [[BUG] Claude Code Desktop: "Could not load Connectors Directory"](https://github.com/anthropics/claude-code/issues/28218#top). I'm getting this issue repeatedly in Claude Desktop (Mac).

What Should Happen?

Not to see the yellow box that says, "Could not load connectors directory."

<img width="342" height="71" alt="Image" src="https://github.com/user-attachments/assets/fe4fc963-175c-4506-b317-37228588505d" />

Error Messages/Logs

Could not load connectors directory.

Steps to Reproduce

  1. Open Claude Desktop
  2. ...
  3. Profit

Seriously though, it happens every time I open. I've updated to latest version

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

1.6608.1 (or whichever was immediately before 1.6608.2)

Claude Code Version

1.6608.2

Platform

Other

Operating System

macOS

Terminal/Shell

Other

Additional Information

_No response_

View original on GitHub ↗

8 Comments

github-actions[bot] · 3 months ago

Found 3 possible duplicate issues:

  1. https://github.com/anthropics/claude-code/issues/28218
  2. https://github.com/anthropics/claude-code/issues/42591
  3. https://github.com/anthropics/claude-code/issues/49255

This issue will be automatically closed as a duplicate in 3 days.

  • If your issue is a duplicate, please close it and 👍 the existing issue instead
  • To prevent auto-closure, add a comment or 👎 this comment

🤖 Generated with Claude Code

ga1205 · 3 months ago

This is only a duplicate because you don't fix the issue. I didn't want to spend time filing this. The least you can do is respond to this and the others with a fix. Why don't you just _vibe code it_?

mgol · 3 months ago

I've just hit it today after updating Claude to the latest version (Claude 1.6608.2 (ebf1a1) 2026-05-08T23:17:27.000Z) and macOS from 26.4.1 to 26.5.

Restarting the app doesn't help, it fails with the same message every time, the chat history doesn't load, etc.

mgol · 3 months ago

It's clear some data is loaded - it shows my name, shows that I'm on the Max plan, it even provides summary of my past discussions in an Overview widget, but the Recents section is empty.

bedigitalhu · 3 months ago

Same issue here: macOS, Mac Studio M2 Max, Claude Desktop 1.6608.2 (ebf1a1).

Additional finding: connectors.claude.ai does not resolve via DNS at all.
Tested with both local router DNS and Google's public DNS (8.8.8.8),
both return NXDOMAIN. This persists after full system restart.

Existing connectors (Claude in Chrome, GitHub Integration, Google Drive)
are visible in the panel, but the directory catalog fails to load.

tobinsouth · 3 months ago

Hi all — Tobin here, I work on MCPs and the directory. There was a incident yesterday that took down the non-load-bearing incident. Apologies for the error toasts!

ga1205 · 3 months ago
Hi all — Tobin here, I work on MCPs and the directory. There was a incident yesterday that took down the non-load-bearing incident. Apologies for the error toasts!

Thanks, @tobinsouth! Appreciate the quick reply to the issue.

github-actions[bot] · 1 month ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.