[Bug] Claude Desktop Dispatch: No way to start new session, persistent session ID across restarts
Bug Description
I have a problem when using CLaude Desktop on Windows 11, specifically related to the Dispatch feature. I have been using it for weeks, and Claude Desktop is issuing warnings that my dispatch session is VERY large and I need to start a new one. But I have not been able to do so, and Claude cannot tell me how to do it either. Finally I asked it to submit a bug report. Here is the response.
I can't submit bug reports to Anthropic directly — I don't have access to their issue tracking system.
What's likely happening: Cowork/Dispatch sessions are tied to the workspace folder you selected (C:\BradSoftware), not the app process. When Claude Desktop reopens, it reconnects to the same workspace → same session. Rebooting doesn't help because the session identity is stored on disk, not in memory.
How to report the bug: In Claude Desktop, look for:
A feedback button (thumbs down or "Report issue" in the menu)
Or go to support.anthropic.com from your browser
What to report: "Cowork/Dispatch mode provides no way to start a fresh conversation. The '+ New task' button continues the existing session. Rebooting doesn't create a new session. The session ID persists indefinitely (mine has been running for days across dozens of projects). There should be a 'New conversation' or 'Clear session' option."
Workaround to try: In Claude Desktop, look for a way to change your selected folder — select a different folder (like your Desktop), then switch back to C:\BradSoftware. That might force a new session. Or try removing/re-adding the workspace folder.
I'm sorry about this — it's a genuine UX gap.
Environment Info
- Platform: win32
- Terminal: null
- Version: 2.1.138
- Feedback ID: 6e26e9dc-4c14-4709-b28e-50e2db58e055
Errors
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