[BUG] Dispatch not working
Status Fixed / completed
Maintainer reply None cached
Activity 8 comments · opened Apr 10, 2026 · closed Apr 15, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I try to run dispatch and it just hangs when I send a message. Eventually it says desktop appears offline when I'm looking at it from my desktop.
What Should Happen?
Dispatch should work.
Error Messages/Logs
2026/04/09 21:53:56.426589 Starting CoworkVMService as Windows service
2026/04/09 21:53:56.428123 Claude VM Service starting...
2026/04/09 21:53:56.428123 Waiting for configuration from app via 'configure' method...
2026/04/09 21:53:56.428123 [HCS] Initializing HCS DLLs...
2026/04/09 21:53:56.428123 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 21:53:56.428634 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 21:53:56.428634 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 21:53:56.431775 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 21:53:56.431775 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 21:53:56.528624 [Server] Signature verification initialized
2026/04/09 21:53:56.528624 [Server] Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 21:53:56.528624 [Server] Subject: Anthropic, PBC
2026/04/09 21:53:56.528624 [Server] Thumbprint: dbde5d16768ed0c1...
2026/04/09 21:53:56.528624 [Server] Enforce: true
2026/04/09 21:53:56.528624 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 21:53:56.529158 [Server] Named pipe server listening
2026/04/09 21:53:56.529158 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 21:55:31.838447 [Server] Client connected
2026/04/09 21:55:32.086595 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 21:55:32.092219 [Server] Persistent RPC: entering loop
2026/04/09 22:21:09.196658 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:21:15.912043 [Server] Client connected
2026/04/09 22:21:16.244730 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:21:16.245239 [Server] Persistent RPC: entering loop
2026/04/09 22:21:42.501235 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:21:48.871390 [Server] Client connected
2026/04/09 22:21:49.100370 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:21:49.100875 [Server] Persistent RPC: entering loop
2026/04/09 22:28:54.678152 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:28:58.162380 [Server] Client connected
2026/04/09 22:28:58.472095 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:28:58.472599 [Server] Persistent RPC: entering loop
2026/04/09 22:32:33.453293 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:32:49.850774 Service stop requested
2026/04/09 22:32:49.851287 Shutdown signal received...
2026/04/09 22:32:49.851287 [Server] Stopping server...
2026/04/09 22:32:49.851287 [Server] Server stopped
2026/04/09 22:32:49.851287 Service stopped.
2026/04/09 22:33:08.363821 Starting CoworkVMService as Windows service
2026/04/09 22:33:08.364852 Claude VM Service starting...
2026/04/09 22:33:08.364852 Waiting for configuration from app via 'configure' method...
2026/04/09 22:33:08.365368 [HCS] Initializing HCS DLLs...
2026/04/09 22:33:08.365368 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:33:08.365368 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:33:08.365368 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:33:08.365882 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:33:08.365882 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:33:08.409824 [Server] Signature verification initialized
2026/04/09 22:33:08.409824 [Server] Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:33:08.409824 [Server] Subject: Anthropic, PBC
2026/04/09 22:33:08.409824 [Server] Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:33:08.409824 [Server] Enforce: true
2026/04/09 22:33:08.409824 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:33:08.409824 [Server] Named pipe server listening
2026/04/09 22:33:08.409824 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 22:34:38.339586 [Server] Client connected
2026/04/09 22:34:38.774024 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:34:38.774531 [Server] Persistent RPC: entering loop
2026/04/09 22:42:29.381032 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:42:29.436049 Service stop requested
2026/04/09 22:42:29.436049 Shutdown signal received...
2026/04/09 22:42:29.436049 [Server] Stopping server...
2026/04/09 22:42:29.436049 [Server] Server stopped
2026/04/09 22:42:29.436049 Service stopped.
2026/04/09 22:42:57.472195 Starting CoworkVMService as Windows service
2026/04/09 22:42:57.473249 Claude VM Service starting...
2026/04/09 22:42:57.473249 Waiting for configuration from app via 'configure' method...
2026/04/09 22:42:57.473249 [HCS] Initializing HCS DLLs...
2026/04/09 22:42:57.473249 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:42:57.473772 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:42:57.473772 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:42:57.474280 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:42:57.474280 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:42:57.520750 [Server] Signature verification initialized
2026/04/09 22:42:57.520750 [Server] Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:42:57.520750 [Server] Subject: Anthropic, PBC
2026/04/09 22:42:57.520750 [Server] Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:42:57.520750 [Server] Enforce: true
2026/04/09 22:42:57.520750 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:42:57.521283 [Server] Named pipe server listening
2026/04/09 22:42:57.521283 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 22:43:34.282817 [Server] Client connected
2026/04/09 22:43:34.498615 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:43:34.500176 [Server] Persistent RPC: entering loop
2026/04/09 22:46:13.457099 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:46:13.531878 Service stop requested
2026/04/09 22:46:13.531878 Shutdown signal received...
2026/04/09 22:46:13.531878 [Server] Stopping server...
2026/04/09 22:46:13.531878 [Server] Server stopped
2026/04/09 22:46:13.531878 Service stopped.
2026/04/09 22:50:00.707131 Starting CoworkVMService as Windows service
2026/04/09 22:50:00.708161 Claude VM Service starting...
2026/04/09 22:50:00.708675 Waiting for configuration from app via 'configure' method...
2026/04/09 22:50:00.708675 [HCS] Initializing HCS DLLs...
2026/04/09 22:50:00.708675 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:50:00.708675 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:50:00.708675 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:50:00.709187 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:50:00.709187 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:50:00.754670 [Server] Signature verification initialized
2026/04/09 22:50:00.754670 [Server] Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:50:00.754670 [Server] Subject: Anthropic, PBC
2026/04/09 22:50:00.754670 [Server] Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:50:00.754670 [Server] Enforce: true
2026/04/09 22:50:00.754670 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:50:00.755197 [Server] Named pipe server listening
2026/04/09 22:50:00.755197 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 23:02:11.883673 [Server] Client connected
2026/04/09 23:02:12.312560 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 23:02:12.313113 [Server] Persistent RPC: entering loop
2026/04/09 23:03:01.567144 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 23:03:12.127479 [Server] Client connected
2026/04/09 23:03:12.364761 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)Steps to Reproduce
- Install and open claude desktop on windows
- Go to dispatch. Connect to mobile app (Android)
- From phone or desktop type "test" and hit enter
- It just spins for a while and then eventually says "Desktop appears offline. Will run when it reconnects."
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
1.1617.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
<img width="1184" height="1806" alt="Image" src="https://github.com/user-attachments/assets/c803397d-ff41-4cce-9799-b78c7c437927" />
8 Comments
same
Mine is similar but no offline status it shows online all the time.
windows desktop and iphone. Using cluade code latest version and i send messages in iphone via dispatch and see the "thinking" animation but it never responds back and never spawns sessions in the desktop.
If i use a manual new code session in the desktop all works as expected.
Restarted desktop and phone apps and deleted conversation and stopped background tasks in the desktop and still the same.
I know this is experimental but i already had 2 dispatch issues this month we are paying users dispatch seems very flaky and mostly broken all the time this is not good when there are other tools that do the same
Same issue here. Windows 11, Claude Desktop 1.1617.0, Claude Code 2.1.92 (embedded).
What I'm seeing:
Turn succeededwithisError=falseoutputs/directory is empty — no output files are written, so nothing gets sent back to the phonecowork-svc.exe) is running and the named pipe connects fineRelevant log lines:
Dispatch worked fine as recently as April 11. Stopped working April 12 without any local changes.
mine is not working either. No matter what input I provide, it thinks for a minute and then nothing. For 3 days now.
The solution for me was clicking dispatch in the Claude desktop app, clicking the little down arrow on it, and clearing background tasks and chat history.
Same Issue.
<img width="1194" height="794" alt="Image" src="https://github.com/user-attachments/assets/9b4dbb4a-6261-46a5-a97f-fe3741fb5347" />
I downloaded the Cowork Readiness Check application and it said I needed to update my virtual machine platform in admin powershell:
Enable-WindowsOptionalFeature -Online -FeatureName VirtualMachinePlatform -NoRestart
After doing that and restarting Dispatch appears to work fine.
<img width="365" height="317" alt="Image" src="https://github.com/user-attachments/assets/3dc57d75-7682-4286-9196-a6afcb085260" />
This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.