[BUG] Dispatch not working

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I try to run dispatch and it just hangs when I send a message. Eventually it says desktop appears offline when I'm looking at it from my desktop.

What Should Happen?

Dispatch should work.

Error Messages/Logs

2026/04/09 21:53:56.426589 Starting CoworkVMService as Windows service
2026/04/09 21:53:56.428123 Claude VM Service starting...
2026/04/09 21:53:56.428123 Waiting for configuration from app via 'configure' method...
2026/04/09 21:53:56.428123 [HCS] Initializing HCS DLLs...
2026/04/09 21:53:56.428123 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 21:53:56.428634 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 21:53:56.428634 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 21:53:56.431775 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 21:53:56.431775 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 21:53:56.528624 [Server] Signature verification initialized
2026/04/09 21:53:56.528624 [Server]   Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 21:53:56.528624 [Server]   Subject: Anthropic, PBC
2026/04/09 21:53:56.528624 [Server]   Thumbprint: dbde5d16768ed0c1...
2026/04/09 21:53:56.528624 [Server]   Enforce: true
2026/04/09 21:53:56.528624 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 21:53:56.529158 [Server] Named pipe server listening
2026/04/09 21:53:56.529158 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 21:55:31.838447 [Server] Client connected
2026/04/09 21:55:32.086595 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 21:55:32.092219 [Server] Persistent RPC: entering loop
2026/04/09 22:21:09.196658 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:21:15.912043 [Server] Client connected
2026/04/09 22:21:16.244730 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:21:16.245239 [Server] Persistent RPC: entering loop
2026/04/09 22:21:42.501235 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:21:48.871390 [Server] Client connected
2026/04/09 22:21:49.100370 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:21:49.100875 [Server] Persistent RPC: entering loop
2026/04/09 22:28:54.678152 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:28:58.162380 [Server] Client connected
2026/04/09 22:28:58.472095 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:28:58.472599 [Server] Persistent RPC: entering loop
2026/04/09 22:32:33.453293 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:32:49.850774 Service stop requested
2026/04/09 22:32:49.851287 Shutdown signal received...
2026/04/09 22:32:49.851287 [Server] Stopping server...
2026/04/09 22:32:49.851287 [Server] Server stopped
2026/04/09 22:32:49.851287 Service stopped.
2026/04/09 22:33:08.363821 Starting CoworkVMService as Windows service
2026/04/09 22:33:08.364852 Claude VM Service starting...
2026/04/09 22:33:08.364852 Waiting for configuration from app via 'configure' method...
2026/04/09 22:33:08.365368 [HCS] Initializing HCS DLLs...
2026/04/09 22:33:08.365368 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:33:08.365368 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:33:08.365368 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:33:08.365882 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:33:08.365882 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:33:08.409824 [Server] Signature verification initialized
2026/04/09 22:33:08.409824 [Server]   Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:33:08.409824 [Server]   Subject: Anthropic, PBC
2026/04/09 22:33:08.409824 [Server]   Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:33:08.409824 [Server]   Enforce: true
2026/04/09 22:33:08.409824 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:33:08.409824 [Server] Named pipe server listening
2026/04/09 22:33:08.409824 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 22:34:38.339586 [Server] Client connected
2026/04/09 22:34:38.774024 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:34:38.774531 [Server] Persistent RPC: entering loop
2026/04/09 22:42:29.381032 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:42:29.436049 Service stop requested
2026/04/09 22:42:29.436049 Shutdown signal received...
2026/04/09 22:42:29.436049 [Server] Stopping server...
2026/04/09 22:42:29.436049 [Server] Server stopped
2026/04/09 22:42:29.436049 Service stopped.
2026/04/09 22:42:57.472195 Starting CoworkVMService as Windows service
2026/04/09 22:42:57.473249 Claude VM Service starting...
2026/04/09 22:42:57.473249 Waiting for configuration from app via 'configure' method...
2026/04/09 22:42:57.473249 [HCS] Initializing HCS DLLs...
2026/04/09 22:42:57.473249 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:42:57.473772 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:42:57.473772 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:42:57.474280 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:42:57.474280 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:42:57.520750 [Server] Signature verification initialized
2026/04/09 22:42:57.520750 [Server]   Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:42:57.520750 [Server]   Subject: Anthropic, PBC
2026/04/09 22:42:57.520750 [Server]   Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:42:57.520750 [Server]   Enforce: true
2026/04/09 22:42:57.520750 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:42:57.521283 [Server] Named pipe server listening
2026/04/09 22:42:57.521283 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 22:43:34.282817 [Server] Client connected
2026/04/09 22:43:34.498615 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 22:43:34.500176 [Server] Persistent RPC: entering loop
2026/04/09 22:46:13.457099 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 22:46:13.531878 Service stop requested
2026/04/09 22:46:13.531878 Shutdown signal received...
2026/04/09 22:46:13.531878 [Server] Stopping server...
2026/04/09 22:46:13.531878 [Server] Server stopped
2026/04/09 22:46:13.531878 Service stopped.
2026/04/09 22:50:00.707131 Starting CoworkVMService as Windows service
2026/04/09 22:50:00.708161 Claude VM Service starting...
2026/04/09 22:50:00.708675 Waiting for configuration from app via 'configure' method...
2026/04/09 22:50:00.708675 [HCS] Initializing HCS DLLs...
2026/04/09 22:50:00.708675 [HCS] Warning: Failed to load vmcompute.dll: The specified module could not be found.
2026/04/09 22:50:00.708675 [HCN] Initialized HCN API from computenetwork.dll
2026/04/09 22:50:00.708675 Warning: failed to open service for recovery config: Access is denied.
2026/04/09 22:50:00.709187 [Cleanup] Warning: failed to enumerate HCN networks: HcnEnumerateNetworks failed with HRESULT 0x800706d9
2026/04/09 22:50:00.709187 [VM] Stale VM scan failed, continuing without cleanup: HCS not initialized
2026/04/09 22:50:00.754670 [Server] Signature verification initialized
2026/04/09 22:50:00.754670 [Server]   Service: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe
2026/04/09 22:50:00.754670 [Server]   Subject: Anthropic, PBC
2026/04/09 22:50:00.754670 [Server]   Thumbprint: dbde5d16768ed0c1...
2026/04/09 22:50:00.754670 [Server]   Enforce: true
2026/04/09 22:50:00.754670 [Server] Starting named pipe server on \\.\pipe\cowork-vm-service
2026/04/09 22:50:00.755197 [Server] Named pipe server listening
2026/04/09 22:50:00.755197 Service ready. Listening on \\.\pipe\cowork-vm-service
2026/04/09 23:02:11.883673 [Server] Client connected
2026/04/09 23:02:12.312560 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)
2026/04/09 23:02:12.313113 [Server] Persistent RPC: entering loop
2026/04/09 23:03:01.567144 [Server] Persistent RPC: connection ended: failed to read length: EOF
2026/04/09 23:03:12.127479 [Server] Client connected
2026/04/09 23:03:12.364761 [Server] Client signature verified: C:\Program Files\WindowsApps\Claude_1.1617.0.0_x64__pzs8sxrjxfjjc\app\claude.exe (subject: Anthropic, PBC)

Steps to Reproduce

1. Install and open claude desktop on windows
2. Go to dispatch. Connect to mobile app (Android)
3. From phone or desktop type "test" and hit enter
4. It just spins for a while and then eventually says "Desktop appears offline. Will run when it reconnects."

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.1617.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

<img width="1184" height="1806" alt="Image" src="https://github.com/user-attachments/assets/c803397d-ff41-4cce-9799-b78c7c437927" />