[BUG] This organization has been disabled.

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I bought a gift card, Max, but it became a free plan after only one week. Furthermore, the free version no longer allows me to talk to Claude; it displays the message "This organization has been disabled."

What Should Happen?

I bought a gift card, Max, but it became a free plan after only one week. Furthermore, the free version no longer allows me to talk to Claude; it displays the message "This organization has been disabled."

Error Messages/Logs

I bought a gift card, Max, but it became a free plan after only one week. Furthermore, the free version no longer allows me to talk to Claude; it displays the message "This organization has been disabled."

Steps to Reproduce

I bought a gift card, Max, but it became a free plan after only one week. Furthermore, the free version no longer allows me to talk to Claude; it displays the message "This organization has been disabled."

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

vscode

Claude Code Version

2.1.138 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

VS Code integrated terminal

Additional Information

I bought a gift card, Max, but it became a free plan after only one week. Furthermore, the free version no longer allows me to talk to Claude; it displays the message "This organization has been disabled."

Your customer service and email support are utterly incompetent, constantly unresponsive. If you can't handle this, just disband your customer service team. We're anxious with them, but we're done without them.