[BUG] claude.ai/Design - no access on Max subscription, UK account.

Resolved 💬 11 comments Opened May 7, 2026 by CamG360 Closed Jun 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Account: max
Go: claude.ai/design
Result: No access. "Claude Design is available to users on subscription plans"

What Should Happen?

Access to design

Error Messages/Logs

Claude Design is available to users on subscription plans.
Claude Design is powered by our most capable vision model, Claude Opus 4.7, and is available in research preview on these plans:

Pro
Max
Team
Enterprise
— when enabled by your admin

Steps to Reproduce

Go https://claude.ai/design on max plan.

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

n/a

Claude Code Version

Claude Code v2.1.114

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Tests performed:

  • Edge, and chrome tested.
  • signed in and out
  • Refreshed screen

<img width="932" height="500" alt="Image" src="https://github.com/user-attachments/assets/d38c3784-7076-41c8-bc4b-65c7d962fbe9" />

Also claude help bot - blank

<img width="936" height="501" alt="Image" src="https://github.com/user-attachments/assets/046effcf-6c78-4a54-a8a5-67a4c0bf39aa" />

View original on GitHub ↗

This issue has 11 comments on GitHub. Read the full discussion on GitHub ↗