[BUG] claude.ai/Design - no access on Max subscription, UK account.
Status Closed — not planned
Maintainer reply None cached
Activity 12 comments · opened May 7, 2026 · closed Jun 12, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Account: max
Go: claude.ai/design
Result: No access. "Claude Design is available to users on subscription plans"
What Should Happen?
Access to design
Error Messages/Logs
Claude Design is available to users on subscription plans.
Claude Design is powered by our most capable vision model, Claude Opus 4.7, and is available in research preview on these plans:
Pro
Max
Team
Enterprise
— when enabled by your adminSteps to Reproduce
Go https://claude.ai/design on max plan.
Claude Model
Not sure / Multiple models
Is this a regression?
I don't know
Last Working Version
n/a
Claude Code Version
Claude Code v2.1.114
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
Tests performed:
- Edge, and chrome tested.
- signed in and out
- Refreshed screen
<img width="932" height="500" alt="Image" src="https://github.com/user-attachments/assets/d38c3784-7076-41c8-bc4b-65c7d962fbe9" />
Also claude help bot - blank
<img width="936" height="501" alt="Image" src="https://github.com/user-attachments/assets/046effcf-6c78-4a54-a8a5-67a4c0bf39aa" />
Showing cached comments. Read the full discussion on GitHub ↗
11 Comments
Found 3 possible duplicate issues:
This issue will be automatically closed as a duplicate in 3 days.
🤖 Generated with Claude Code
Same issue for me
same for me, max plan
same for me, both pro and max plan
Same issue for me, max plan
Same issue for me. MAX plan
Same for me. Pro plan
Pro Max x20 plan, and just received the same message as above. Have had it open all day, used 36% of my usage for design, was working in my office, then came home and now not able to log back in. I am based in the Philippines. Have tried hard log out, cleared cache, gone into another browser, incognito and no luck. Have been working on a presentation today for a big meeting tomorrow, so of course, this had to happen tonight. Great job, Claude.
same for me, max plan
Same issue, max plan
<img width="1996" height="1618" alt="Image" src="https://github.com/user-attachments/assets/4679bc5a-4b48-4d45-adce-6e025274d534" />
Closing for now — inactive for too long. Please open a new issue if this is still relevant.