[BUG] Claude Cowork constantly crashing after Teams moved from Chat to Cowork
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Subject: Cowork crashes + chat sync failure after Teams reinstall
Description:
After reinstalling Claude Desktop for new Teams account setup, experiencing two critical issues:
Cowork crashes (~80% of sessions): Crashes immediately after sharing .md files in new Cowork conversations. Started right after Teams reinstall. Cowork worked fine in previous setup.
Chat sync broken: 12 chats visible on desktop, only 1 syncing to mobile app.
Both issues began after the Teams reinstall. Organization settings verified correct (code execution and network egress enabled). Desktop app stays open, computer doesn't sleep during sessions.
System: Windows 11, Claude Desktop version 1.5354.0.0
What Should Happen?
I expect Claude Cowork to run the way it did in my personal Pro account which was basically flawless. I bumped up against limits like everyone else but no crashes like this. Very frustrated.
Error Messages/Logs
Claude Code process exited with code 3221225477
Steps to Reproduce
Install Cowork option with Teams after using Chat originally.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Desktop app version (1.5354.0.0)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
<img width="607" height="229" alt="Image" src="https://github.com/user-attachments/assets/d101275f-5dde-44f5-aedd-ef530df89abe" />
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