Your Claude Code trial has ended. Run /upgrade or /extra-usage to continue.
Bug Description
Hello Anthropic Support Team,
I have an active Claude Pro subscription, but Claude Code is stuck in
a broken "Trial expired" state and prompts me to upgrade to Max or
add API funds with every prompt.
ACCOUNT INFORMATION:
- Account email: [DEINE E-MAIL HIER EINTRAGEN]
- Subscription: Claude Pro (active)
- OS: Windows 11
- Claude Code version: 2.1.126
CURRENT BEHAVIOR:
- Status bar shows: "Claude Pro · Extra usage"
- Every prompt triggers: "Your Claude Code trial has ended"
- /status shows:
• Current session: 19% used
• Current week: 70% used
• "Extra usage not enabled"
The status bar claims I'm in "Extra usage" mode, but /status confirms
Extra usage is NOT enabled, and my Pro subscription has 30% weekly
budget remaining.
VERIFIED:
- ANTHROPIC_API_KEY is NOT set
- Pro subscription is active and paid
REQUEST:
Please reset my account's subscription state so Claude Code correctly
recognizes my Pro subscription.
Thank you
Environment Info
- Platform: win32
- Terminal: windows-terminal
- Version: 2.1.126
- Feedback ID: d0ba35fe-2092-4c0c-b41f-43a45bacdeaf
Errors
[{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"Your Claude Code trial has ended. Run /upgrade or /extra-usage to continue.\"},\"request_id\":\"req_011CabtzsJbcmBTgEt1ngVzR\"}\n at generate (B:/~BUN/root/src/entrypoints/cli.js:11:57304)\n at makeRequest (B:/~BUN/root/src/entrypoints/cli.js:50:4943)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-05-01T13:05:12.460Z"},{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"Your Claude Code trial has ended. Run /upgrade or /extra-usage to continue.\"},\"request_id\":\"req_011Cabu9mPQUFhBv9aLxTkXt\"}\n at generate (B:/~BUN/root/src/entrypoints/cli.js:11:57304)\n at makeRequest (B:/~BUN/root/src/entrypoints/cli.js:50:4943)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-05-01T13:07:13.164Z"},{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"Your Claude Code trial has ended. Run /upgrade or /extra-usage to continue.\"},\"request_id\":\"req_011CabuAjvdJNcnXWcCySFZM\"}\n at generate (B:/~BUN/root/src/entrypoints/cli.js:11:57304)\n at makeRequest (B:/~BUN/root/src/entrypoints/cli.js:50:4943)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-05-01T13:07:26.410Z"},{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"Your Claude Code trial has ended. Run /upgrade or /extra-usage to continue.\"},\"request_id\":\"req_011CabuCXiTfm2SuHt49eEmJ\"}\n at generate (B:/~BUN/root/src/entrypoints/cli.js:11:57304)\n at makeRequest (B:/~BUN/root/src/entrypoints/cli.js:50:4943)\n at processTicksAndRejections (native:7:39)","timestamp":"2026-05-01T13:07:50.667Z"}]This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗