[BUG] Stucked loading screen on Deskop Claude
Resolved 💬 4 comments Opened Apr 25, 2026 by Bellicek Closed Jun 1, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
After log in my team account, a app showed me pricing, which is not correct, as team we have subscription, so i clicked on "return" and since then is my deskop app stucked on loading screen. I uninstalled app/reset app via Windows app explorer/closed in manager.
What Should Happen?
I want functionall deskop version
Error Messages/Logs
Steps to Reproduce
Log into account, go on subscriptions, return;
Claude Model
Not sure / Multiple models
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
1.4758.0.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
<img width="1506" height="994" alt="Image" src="https://github.com/user-attachments/assets/fe021564-1754-4c69-9621-dff992d48749" />
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