[BUG] Stucked loading screen on Deskop Claude

Resolved 💬 4 comments Opened Apr 25, 2026 by Bellicek Closed Jun 1, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

After log in my team account, a app showed me pricing, which is not correct, as team we have subscription, so i clicked on "return" and since then is my deskop app stucked on loading screen. I uninstalled app/reset app via Windows app explorer/closed in manager.

What Should Happen?

I want functionall deskop version

Error Messages/Logs

Steps to Reproduce

Log into account, go on subscriptions, return;

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.4758.0.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

<img width="1506" height="994" alt="Image" src="https://github.com/user-attachments/assets/fe021564-1754-4c69-9621-dff992d48749" />

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