[BUG] [Claude Desktop] Hamburger menu non-interactive before login on Windows — blocks third-party inference setup

Resolved 💬 2 comments Opened Apr 23, 2026 by ravinder79 Closed Apr 27, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

On Windows, the hamburger menu (top-left) in Claude Desktop is visible but completely unresponsive before logging in. This blocks the documented third-party inference setup flow, which instructs users to navigate to Help → Troubleshooting → Enable Developer mode → Developer → Configure third-party inference without logging in.

The same flow works correctly on macOS — the menu bar is fully interactive before login.

What Should Happen?

The hamburger menu should be interactive before login, allowing access to Help → Troubleshooting → Enable Developer mode, as described in the Cowork third-party setup documentation.

Error Messages/Logs

Steps to Reproduce

  1. Install Claude Desktop on Windows from claude.com/download
  2. Launch the app (do not log in)
  3. Click the hamburger menu (top-left corner)
  4. Menu does not open or respond to clicks

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

desktop app

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

_No response_

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