[BUG] [BUG] Cowork tab missing on Windows — installer always lands in AppData\Roaming instead of LocalAppData

Resolved 💬 2 comments Opened Apr 20, 2026 by limitonemario-ai Closed May 27, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Environment

  • App version: 1.3109.0
  • OS: Windows 11
  • Plan: Claude Pro

What's wrong
Cowork tab is completely absent from the sidebar. The app shows "Cowork requires a more recent installation" in the Customize section, with a Reinstall button. Clicking it downloads the installer from claude.ai/download but the issue persists after every reinstall.

Root cause identified via logs and filesystem inspection
The installer consistently places Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\. Even after:

  • Multiple manual reinstalls (large installer ~203MB)
  • Full removal of AppData\Roaming\Claude before reinstalling
  • Running installer with --system-level flag via PowerShell as admin
  • Logout/login cycle

The new installer (AnthropicClaude) does install correctly to AppData\Local\AnthropicClaude\app-1.3109.0\claude.exe at first, but subsequent launches revert to the Roaming path.

Relevant log entries

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

Feature gates are correctly enabled:

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true

Account resolves correctly after login (loggedOut: true → false), but resolveCoworkPaths still fails.

Note
Cowork works correctly on a second PC with the same Pro account. This is installer/path resolution behavior specific to this machine.

Expected behavior
Installer should place Claude in AppData\Local\AnthropicClaude consistently, and Cowork tab should appear after login.

What Should Happen?

dovrebbe esserci il tab di cowork

Error Messages/Logs

Steps to Reproduce

Environment

  • App version: 1.3109.0
  • OS: Windows 11
  • Plan: Claude Pro

What's wrong
Cowork tab is completely absent from the sidebar. The app shows "Cowork requires a more recent installation" in the Customize section, with a Reinstall button. Clicking it downloads the installer from claude.ai/download but the issue persists after every reinstall.

Root cause identified via logs and filesystem inspection
The installer consistently places Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\. Even after:

  • Multiple manual reinstalls (large installer ~203MB)
  • Full removal of AppData\Roaming\Claude before reinstalling
  • Running installer with --system-level flag via PowerShell as admin
  • Logout/login cycle

The new installer (AnthropicClaude) does install correctly to AppData\Local\AnthropicClaude\app-1.3109.0\claude.exe at first, but subsequent launches revert to the Roaming path.

Relevant log entries

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

Feature gates are correctly enabled:

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true

Account resolves correctly after login (loggedOut: true → false), but resolveCoworkPaths still fails.

Note
Cowork works correctly on a second PC with the same Pro account. This is installer/path resolution behavior specific to this machine.

Expected behavior
Installer should place Claude in AppData\Local\AnthropicClaude consistently, and Cowork tab should appear after login.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1.3109.0.

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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