[BUG] Stale states causing deadlock issue in Claude Desktop

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

This is a Claude Desktop issue. I hit the limits on 'pro', elevated to 'max'. The desktop app did not accept the elevation and prompted a payment for excess use. The payment icon was displayed and the application deadlocked and did not respond any further. I finally had to use task manager to close the session.

Finally, upon restarting Claude Desktop after this, the error:

Failed to start Claude's workspace VM service not running. The service failed to start. Restarting Claude or your computer sometimes resolves this. If it persists, you can reinstall the workspace.

was reported by the application. It turns out the Claude service had been stopped (correctly) by the termination, but was not restarted on app load. I restarted it manually and the application worked.

What Should Happen?

Claude should not deadlock on excess payment.

Error Messages/Logs

None available.

Steps to Reproduce

1. Elevate subscription to 'Max' from 'Pro' on a limiter lock.
2. Review desktop status. If it is still locked, the session was not updated - the state is stale.
3. Follow the request for a subsiduary 'excess' payment. Deadlock should occur.

I still got charged for the excess payment.

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Version 1.3109.0 (35cbf6)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Can I just use Claude to send the bug reports - free of charge preferably.