[BUG] + New Session button completely unresponsive in Claude Code Desktop on Windows 11

Resolved 💬 3 comments Opened Apr 18, 2026 by chousandra6-prog Closed Apr 22, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

The + New Session button in the sidebar is completely unresponsive when clicked with the mouse. The button appears visually normal (not grayed out) but clicking it does nothing — no new session is created, no animation, no response of any kind.

Keyboard shortcut Ctrl+N also has no effect. The issue persists after restarting the app.

What Should Happen?

Clicking + New Session (or pressing Ctrl+N) should open a new parallel session in the sidebar.

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Code Desktop App on Windows 11
  2. In the left sidebar, click the + New Session button
  3. Observe: nothing happens — no new session is created
  4. Try Ctrl+N keyboard shortcut — also no response
  5. Restart the app and repeat steps 2-4 — issue persists
  6. Switch between Code tab and Chat tab and retry — still no response

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.114 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

  • Subscription: Pro plan
  • The button looks visually normal (not disabled/grayed out)
  • An onboarding tooltip overlay was shown initially, but the issue persists even after it is dismissed
  • Tested in both Code tab and Chat tab — button unresponsive in both views

View original on GitHub ↗

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