[BUG] + New Session button completely unresponsive in Claude Code Desktop on Windows 11
Resolved 💬 3 comments Opened Apr 18, 2026 by chousandra6-prog Closed Apr 22, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
The + New Session button in the sidebar is completely unresponsive when clicked with the mouse. The button appears visually normal (not grayed out) but clicking it does nothing — no new session is created, no animation, no response of any kind.
Keyboard shortcut Ctrl+N also has no effect. The issue persists after restarting the app.
What Should Happen?
Clicking + New Session (or pressing Ctrl+N) should open a new parallel session in the sidebar.
Error Messages/Logs
Steps to Reproduce
- Open Claude Code Desktop App on Windows 11
- In the left sidebar, click the + New Session button
- Observe: nothing happens — no new session is created
- Try Ctrl+N keyboard shortcut — also no response
- Restart the app and repeat steps 2-4 — issue persists
- Switch between Code tab and Chat tab and retry — still no response
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.114 (Claude Code)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
- Subscription: Pro plan
- The button looks visually normal (not disabled/grayed out)
- An onboarding tooltip overlay was shown initially, but the issue persists even after it is dismissed
- Tested in both Code tab and Chat tab — button unresponsive in both views
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