[BUG] Perpetually Spinning Github Connector blocks web chat functionality

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Perpetually Spinning Github Connector for days at a time blocks chat functionality. The chat submit button is disabled for days at a time while the GitHub connector in the project spins.

• The project is small (50% capacity)
• There is only 1 connector configured (GitHub)
• Reconnecting does not help
• All Safari instances (macOS, iOS) on different devices have this defect so it is not cache related.
• Independent of network used (WiFi, mobile)
• This behaviour does not currently appear in Xcode or Claude desktop

<img width="632" height="268" alt="Image" src="https://github.com/user-attachments/assets/95da8c73-e44e-4ab1-bfd3-bd3d823113f6" />

<!-- Uploading "PromptBlocked.jpeg"... —>

What Should Happen?

Claude Web should offer a server-cache refresh button. The problem appears to be on the clause seservers because occasionally support colleagues can solve it at the server side.

Error Messages/Logs

Steps to Reproduce

I cannot reproduce the problem. It is sporadic. Occurs every few weeks but prevents me using the Claude we interface for days or even weeks at a time.

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.2773.0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Other

Additional Information

_No response_