Session limits exhausted immediately post-April 15 outage — Max subscription (Claude Code)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
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<!--StartFragment--><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Subscription:</strong> Max</p><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Summary:</strong>
Since the April 15, 2026 outage, sessions are hitting usage limits within 1-2 minutes of starting — before any substantive work is done. This was not happening before the outage.</p><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Data:</strong></p>
Date | Sessions | Output Tokens | Session Duration | Files Modified
-- | -- | -- | -- | --
Apr 13 (pre-outage) | 1 | 187,580 | 318 min, 18 messages | 36
Apr 14 (pre-outage) | 4 | ~50,684 | Substantive: 169 min | Normal
Apr 15 (outage day) | 3 | 9,115 | <2 min each, 0 files | 0
<p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Observed behavior:</strong></p><ul style="padding-inline-start: 2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>Sessions on April 15 died in <2 minutes with limit message</li><li>One session returned 0 output tokens ("is this limit issue fixed yet" — no response)</li><li>Two sessions aborted with 4,155 and 4,960 output tokens respectively on the first message</li><li>No files modified across all April 15 sessions</li><li>Limit counter does not appear to be resetting correctly between sessions</li></ul><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Hypothesis:</strong>
The outage left the per-session (or per-day) usage limit counter in a corrupted or partially-consumed state that is not resetting correctly. Alternatively, the outage caused a billing/limit tracking bug where consumption is being over-counted.</p><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong></p><p style="white-space: pre-wrap; margin-top: 0.1em; margin-bottom: 0.2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>Steps to reproduce:</strong></p><ol style="padding-inline-start: 2em; color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(0, 0, 0); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>Be on Max subscription</li><li>Start a new Claude Code session post-April 15 outage</li><li>Send first message — session limit is immediately hit or exhausted within 1-2 turns</li></ol><!--EndFragment-->
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What Should Happen?
I should expect to see a more normalized rate of consutmption of tokens like i experienced on the prior days
Hypothesis:
Expected behavior:
A fresh session on Max subscription should start with a full session token budget, not a pre-exhausted one.
Error Messages/Logs
Steps to Reproduce
Steps to reproduce:
Be on Max subscription
Start a new Claude Code session post-April 15 outage
Send first message — session limit is immediately hit or exhausted within 1-2 turns
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.109
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
VS Code integrated terminal
Additional Information
_No response_
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