[BUG] Bug title: “Windows desktop app opens but stays blank with no error text

Resolved 💬 6 comments Opened Apr 16, 2026 by arsa-dream Closed Apr 20, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

OS: Windows (no VPN)
Issue: App launches but screen is blank and unresponsive, no error message shown
What you tried: Restarted app, checked for updates, and checked Event Viewer (only MSI installer and Windows App Runtime entries, no Claude crash)
Logs: Include the MSI installer and Windows App Runtime log entries you see (copy text or screenshot)

What Should Happen?

The PC app must be operable smoothly.
blank screens, App being hanged, not rendering answers must not be present.

Error Messages/Logs

Nothing particular.

Steps to Reproduce

  1. Open windows App.
  2. Use claude for 2 to 3 hours. atleast 3 to 4 issues(mentioned in expected output) pop up.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1.2581.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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