[BUG] schedule fails with connection error on Claude Code web (Max plan)

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Environment:
∙ Claude Code Web (<claude.ai/code>)
∙ Also tried Claude Code Desktop app — same result
∙ Claude Max subscription
Issue:
Every attempt to use /schedule returns:
“We’re having trouble connecting with your remote <claude.ai> account to set up a scheduled task. Please try /schedule again in a few minutes.”
Tried 5+ times over ~30 minutes. Consistent failure on both web and desktop.

What Should Happen?

Should be able to create a scheduled remote agent to run automated maintenance on my repository.

Error Messages/Logs

“We’re having trouble connecting with your remote <claude.ai> account to set up a scheduled task. Please try /schedule again in a few minutes.”

Steps to Reproduce

1. Open Claude Code web at <claude.ai/code>
2. Connect to a GitHub repository (private repo, all other features work)
3. Type /schedule in the chat
4. Immediately receive error: “We’re having trouble connecting with your remote <claude.ai> account to set up a scheduled task. Please try /schedule again in a few minutes.”
5. No prompt to configure a schedule — it fails before that step
6. Repeated attempts (5+ times over 30 minutes) produce the same error
7. Switched from Claude Code Desktop app to Claude Code web — same error on both

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Claude Code version 2.1.92

Platform

Other

Operating System

Other

Terminal/Shell

Other

Additional Information

_No response_