[BUG] Remote Control not yet enabled on Max plan after removing DISABLE_TELEMETRY
Open 💬 6 comments Opened Apr 4, 2026 by yusuke2152
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
claude remote-control returns Error: Remote Control is not yet enabled for your account. on a personal Max subscription plan.
Steps taken:
- Removed
DISABLE_TELEMETRY=1andCLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC=1from~/.claude/settings.json - Opened a new terminal (cmd.exe on Windows)
- Ran
set DISABLE_TELEMETRY=andset CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC=to clear env vars - Ran
claude auth logoutthenclaude auth login(OAuth login successful) - Ran
claude remote-control- still get the same error
Auth status confirms: loggedIn: true, authMethod: oauth_token, apiProvider: firstParty
This appears to be the server-side feature flag issue (tengu_ccr_bridge: false) described in #34528. The telemetry variables were the original cause per #29580, but removing them and re-authenticating does not resolve the issue.
What Should Happen?
Remote Control server should start successfully, displaying a session URL and QR code for mobile connection.
Error Messages/Logs
C:\WINDOWS\system32>claude remote-control
Error: Remote Control is not yet enabled for your account.
C:\WINDOWS\system32>claude auth status
{
"loggedIn": true,
"authMethod": "oauth_token",
"apiProvider": "firstParty"
}
C:\WINDOWS\system32>claude --version
2.1.80 (Claude Code)
Steps to Reproduce
- Have a personal Max subscription (confirmed active on claude.ai/settings)
- Previously had
DISABLE_TELEMETRY=1andCLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC=1in~/.claude/settings.jsonunderenvkey - Removed both variables from settings.json
- Opened a new cmd.exe terminal
- Ran
set DISABLE_TELEMETRY=andset CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC=to clear from environment - Ran
claude auth logoutthenclaude auth login(OAuth login successful) - Ran
claude remote-control→ Error: Remote Control is not yet enabled for your account.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.80 (Claude Code)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PyCharm terminal
Additional Information
- OS: Windows 10 Home 10.0.19045
- Claude Code: 2.1.80
- Shell: cmd.exe
- Plan: Max (personal)
- Auth: OAuth (firstParty)
- Related issues: #29580, #34528, #33119, #36487
- The telemetry env vars were the original blocker per #29580, but even after full cleanup + re-auth, the server-side feature flag appears stuck at false
This issue has 6 comments on GitHub. Read the full discussion on GitHub ↗