[BUG] Remote Control regression - "not yet available on your plan" on Claude Max

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

claude remote-control was working on my Claude Max account ($100/month), including QR code phone connection. After re-authenticating today, I get: "Error: Remote Control is not yet available on your plan." This is a regression — the feature worked before and now it's broken. Claude Code version 2.1.62, Windows 10, PowerShell.

What Should Happen?

Remote Control should display a QR code for phone connection, as it did previously on this same account.

Error Messages/Logs

Error: Remote Control is not yet available on your plan.

Steps to Reproduce

1. Open PowerShell on Windows 10
2. Run claude (opens Claude Code v2.1.62)
3. Run /login — login succeeds
4. Run claude remote-control
5. Error: "Remote Control is not yet available on your plan"

Note: This was working before on the same Claude Max ($100/month) account, including QR code phone connection.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

2.1.62

Claude Code Version

2.1.62 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Related GitHub issues with the same bug: #28816, #28884, #29037, #29164, #29185. This is a widespread regression affecting many Max/Pro users.