[BUG] Remote Control returns "disabled by your organization's policy" on Team plan despite admin toggle being ON

Found 3 possible duplicate issues:

1. https://github.com/anthropics/claude-code/issues/33327
2. https://github.com/anthropics/claude-code/issues/37608
3. https://github.com/anthropics/claude-code/issues/33182

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🤖 Generated with Claude Code

This was working for the past few weeks but suddenly stopped working a few days ago.

I have the same issue in "Team" license. Org switch toggled, oauth auth, no stale session, newest Claude Code cli version, same error every time: "Remote Control is disabled by your organization's policy." - looks like anthropic bug

I am also facing the same issue.

same issue

same issue

I had this same issue.

My solution was to log in with claude /login. Yes, our org had the option disabled, but once I authenticated everything started working fine.

I am facing same issue in our team plan for our organization.

Facing the same issue in my team plan. Claude Code version 2.1.126.

TLDR: Reboot VSCode

This was fixed for me by doing the following:

1. Update team settings in claud code web UI to enable remote control.
2. VSCode -> Developer: Reload Window
3. In Claud Code extension enter the command: /remote-control

i managed to fix the issue,
tldr, even tho you can have a max plan with your personal user, but if you had a pay-per-use before with your organization then it's so probable that Claude Code can be authenticated to that old organization pay-per-use settings,

i have prompted /update-config to debug the issue, and asked him literally "please understand that when i activate it using /remote-control it gives me error "Remote Control failed to connect: disabled by your organization's policy" ", and he will give you the commands to correct the local settings to use your max plan login details and not your organization details

What fixed it for me

The following file had these settings:

~/.claude/policy-limits.json (on macOS/Linux):

{
  "restrictions": {
    "allow_remote_control": { "allowed": false },
    "allow_quick_web_setup": { "allowed": false }
  }
}

Step by step

1. Change ~/.claude/policy-limits.json to:

``json
{
"restrictions": {
"allow_remote_control": { "allowed": true },
"allow_quick_web_setup": { "allowed": true }
}
}
``

1. Fully restart Claude Code
2. Run /remote-control.

Closing for now — inactive for too long. Please open a new issue if this is still relevant.