Claude Cowork VM Cannot Start for a Month

Bug Description
I cannot get claude cowork to run in the desktop app, I have tried many times to get support over the last month:
The exact error text: “Failed to start Claude’s workspace VM service not running. The service failed to start.”
My OS: Windows 11 Enterprise 10.0.26200 Build 26200
I’ve reinstalled many times and it works for coworkers

Doctor output:
Diagnostics
└ Currently running: native (2.1.90)
└ Path: C:\Users\NealBrenner\.local\bin\claude.exe
└ Invoked: C:\Users\NealBrenner\.local\bin\claude.exe
└ Config install method: native
└ Search: OK (bundled)
Updates
└ Auto-updates: enabled
└ Auto-update channel: latest
└ Stable version: 2.1.81
└ Latest version: 2.1.90

Environment Info

• Platform: win32
• Terminal: windows-terminal
• Version: 2.1.90
• Feedback ID: 7a1bcb54-6005-477d-a7e2-f8d5736fe2a5

Errors

[{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"This request would exceed your account's rate limit. Please try again later.\"},\"request_id\":\"req_011CZf8Sm74nCmmQa7xWp54s\"}\n    at generate (B:/~BUN/root/src/entrypoints/cli.js:11:51627)\n    at makeRequest (B:/~BUN/root/src/entrypoints/cli.js:50:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-02T14:48:51.022Z"}]