[BUG] Personal account organization name not updated after changing display name in claude.ai

Resolved 💬 2 comments Opened Mar 21, 2026 by skylayer Closed Apr 20, 2026

Preflight Checklist

  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] I am using the latest version of Claude Code

What's Wrong?

On a personal (Max) account, the Claude Code splash screen displays the organization name that was auto-generated at account creation time. This name does not update when the user changes their "Full name" in Settings > Profile on claude.ai.

Specifically, the splash screen footer line reads:

Opus 4.6 (1M context) · Claude Max · <stale organization name>

The organization name shown here is the name used when the account was first created, not the current "Full name" from the profile. Changing the full name on claude.ai has no effect on what Claude Code displays. Running /status shows the same stale name.

This also means the OAuth consent screen during /login shows the old name (e.g. "Claude Code would like to connect to your Anthropic organization \<old name>"), which can be confusing.

There does not appear to be any self-service way to update the auto-generated organization name on a personal account.

What Should Happen?

Either:

  • The organization name shown in Claude Code should stay in sync with the account's current display name, or
  • Personal accounts should not display an "organization name" at all, since it's not a real organization.

Error Messages/Logs

Steps to Reproduce

  1. Create a personal Claude account (the system auto-generates an organization name from your signup name)
  2. Go to claude.ai > Settings > Profile and change "Full name" to something different
  3. Open Claude Code and observe the splash screen footer
  4. The old signup name still appears as the organization name

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.81 (Claude Code)

Platform

Anthropic API

Operating System

Ubuntu/Debian Linux

Terminal/Shell

VS Code integrated terminal

Additional Information

_No response_

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