Claude Cowork VM issues
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Title: Cowork VM fails to restart after closing Claude Desktop (Windows 10/11)
Environment:
Claude Desktop 1.1.6041
Windows, x64
CoworkVMService present, starts manually but dies
vmcompute running, HypervisorPlatform disabled (was working without it)
What happens:
Cowork works on first launch after fresh install/VM bundle reset
Closing the app causes CoworkVMService to stop
On relaunch: "Failed to start Claude's workspace — VM service not running"
Start-Service CoworkVMService fails with "Cannot start service"
Stale processes remain ("process already running" RPC errors)
Issue originally triggered around March 9th UK DST changeover (version 1.1.4498)
What I've tried:
Full reboot
Restart-Service vmcompute
Start/Stop CoworkVMService
hcsdiag kill on stale VMs
Updated from 1.1.4498 → 1.1.5749 → 1.1.6041
Deleted vm_bundles folder completely
All fixes are temporary — works once then breaks again on next app close
Key log detail:
[VM] Warning: failed to close system handle: HcsCloseComputeSystem failed with HRESULT 0x7ffdbab731e0
What Should Happen?
Cowork should open
Error Messages/Logs
Failed to start Claude's workspace — VM service not running
[VM] Warning: failed to close system handle: HcsCloseComputeSystem failed with HRESULT 0x7ffdbab731e0
Steps to Reproduce
.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
Claude cowork 1.1.6041
Claude Code Version
Claude cowork 1.1.6041
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗